Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic product. Recommend!
As you can see in the photo, not even 30 seconds, my face is already hydrated (I add hydrolat). Recharges quickly. The negative side, if you put only water, there is a rather subtle smell of the components.
Came very quickly, quite compact, but powerful humidifier, really liked the effect on the skin. Capacity for water is enough for 2-3 minutes of work, in general it is satisfied.
Paid for April 28, May 31 received at the post office in Moscow, the box was crumpled. Looked Like in the picture and video of the store. Comfortable neck to pour water, a fairly large tank, for 5 minutes of continuous spraying is suitable. Water does not cool. Does not spill, but in the purse do not risk putting horizontally. Excellent size for a ladies bag. For 250R an excellent device
31/05 ordered for 291.27 ₽, 29/06 received the spouse in the mail (I'm on a business trip). Box, device and cable for charging. The box crumpled, but the device is intact. In work did not check...
Delivery to Italy 20 days is fast, everything is fine only crumpled a little box and otherwise everything is super. Everything works!!
Ordered two, both packages are pumped and torn, as well as there is a small bracket, one USB-cord does not work. In short, the nubelaisers themselves work normally, the backlight is different and one does a dull work, the functionality of steam generation itself works well
Very good! I highly recommend this product on this his company. I bought the same product on other company but quality is different. other company's product's quality is very bad and arrived my house broken. I will order again on this company.
Everything works. The device is serviceable and even was charged. Evaporates perfectly, moisturizes and cools. I liked it. Opens like a bottle. Slightly pull the head of the device counterclockwise.
Product compliant image works very well, Some small scratches front damage
This is fantastic to refresh the skin, about foremost in summer. At first it was safe and searched one a price intermediate pulling bass case (now has uploaded a little) didn't think it was true that refrescara But well is. The size you can watch it on the photos, is such that the store says. You lift the party overhead and can fill water, tonic make it to hydrate or water essence oils make them fit for it. If you want to watch as pul watch iza lay it on my feed because here won't let me upload videos, is: AnnaZenShopper. Recommend item. What I 've got you see in the picture is a tonic moisturizing why is green. I love the freshness and odor.
The atomizer as in the photo, came well packed, the box is a little crumpled, but for me it's not so important. Included USB charging (works). The atomizer works, when spraying there is a small sound, not critical. How much charge I can not say, I did not check. The tank is not big. And so I like everything. With the store did not communicate
I love it! A perfect mist comes out to hydrate. Very happy with the sprayer. The shipment was fast and was well packed.
It works, thank you. The product is excellent, I recommend the store. In the heat will be a very actual gadget!
Very good! Compared to the other model that i have bought, this one is way stronger.
Recommend, cool device all OK, gives pleasant mgiełkę included kabelek charging