Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product arrived in 2 weeks, very fast. It is accurate to the picture, the color and paint is done very well, looks amazing. The pin has protective layers, after peeling it off, the pin is unscratched and very clear.
Product conforms to the description. A very cute Hull and arrived very early. She was due to arrive at the end of September, she arrived at the beginning of August. I highly recommend
I liked it very much!)
Very good case for headphones! Dense silicone and looks very amazing. I came in almost a month.
This is the best and most cute cover I 've ever seen.
Chic cover! I ordered my mother, she is delighted!
super cute and simple case i love it so much! it fits perfectly and came pretty quickly<3
I loved them! They're exactly like in the photographs :)
Super adorable! I didn’t see any reviews for this specific case with the AirPods 2nd gen case so I guess I’m the first. It’s super cute and durable, it’s a plasticy rubber feel, NOT GLASS. I thought it was glass which held me back from ordering since that would be in no way durable, but was happy to see from another review it was rubberish. I’m very happy and it came packaged securely. Came within 3 weeks. Seller shipped my item out within a few hours after ordering.
Cases as in the picture! Came to Moscow for 3 weeks! Thank you store!!!
Very cute cover, keeps well and does not fall off. Went a month to Moscow.
It was asked on July 2, arrived in chile on July 7 and received it at my home today July 11, only took 2 weeks! I am satisfied very good purchase I recommend the store, do not contact him. PS: Carry a protective film the keychain, don't take it off
Very cute cover, ordered as an addition to the case on the phone. All super, I recommend
The super class case came in Weeks 2-3 in Kazan and this is unpleasant by the way. With the store did not communicate
The product is worth it. Although the front print seems kind of dull as in— it’s not bright as you can tell from the first image. It doesn’t bother me at all. It’s still a great purchase! Remember to take out the little plastic film from the keychain. It might look like it has scratches but it’s like a protection film to get transported. If you take it off; the keychain will look brighter and it has this smooth surface!
Satisfied with the goods, thank you. The parcel was in transit 46 days. Pros: reasonable price, nice design, elastic case, good seal, high quality key chain. Cons: The Picture of commodity think color prints is slightly different, but it's not too bad. And everything is good (˘ ³˘)♥︎
I enjoyed excellent quality for the Money Advice store sent the goods quickly
Very nice, nice, thick enough cover. The key ring is a little late, it's okay.
I got the cover just like it in the picture and I like it very much!
Countries, quality may be different shipping also depends only came to the Goodyear Goodyear