Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered 31.10-got 6.12. Lucky super cool!
Delivery on time, I will order more
лак весь вытек,был плохо закрыт
Lacquer hidden after 3 layers. Looks very nice, though live color different from the picture. Fast shipping.
Expected more saturated and it's like sequins. Thank you
27.10-4.12 goes into lilac color. I thought it would be more pink. Beautifully iridescent. Filling half lies in 2 layers
Gel-lacquer fire! Not the first time I order. Recommend
For such a price at first glance very dense varnishes, nice to hold, let's see how to wear, colors correspond, very beautiful
Small plastic bottle color is good. Put in the mailbox
The color is amazing! But this is such a small jar, then I did not pay attention to the volume when ordering. Looks good when applying more than two layers, not very dense color, but there is a small light reflection in the light. Very cool shimmering in the sun, like a thousand crystals! I hope enough for at least 4 manicure. On the jar, the volume is written less than the store writes in the description of the goods. Filling seems to be complete, it is difficult to say, the jar is very light, although it is made of glass. I did not communicate with the seller. It seems that I did not go for a long time, I do not know for sure, since I never follow the time of deliveries from China))
Excellent, color as in the photo, very beautiful. I take it not the first time. Bottle plastic. Filling average.
The varnish is just super. In the photo in one and two layers. Came to the Arkhangelsk region in 2 weeks. Seller Thank you
Very cool lacquer. Applied in 2 layers. The volume is certainly too small.
The parcel came in good condition, no gel is worn!! I recommend the producer!!! Thank you to the store for the good quality of work!!!
Excellent lacquer, it does not look provocative. A little with a gray-purple shade. In the photo, on the ring finger. I will order more and more than one. In 2 layers (as in the photo) is already excellent. Packed well, came quickly
шло долго...положили прям в ящик.... продавцу пришлось продлевать защиту....ещё не пробовала в работе....но все целое не протекло
Thank you to the store, I advise the goods. Only on a black background is not noticeable.
It turned out that ur05 is a cat's eye, but it looks beautiful on its own too, the number 134 is closer to the black color, not tight
Gel-lacquer liked, all as in the description and in the photo of the store. But I did not come quickly, within the framework of the claimed. I have applied to lilac gel-lacquer.
The order was made on May 21, took from the Mail on June 21. Delivery month. Bottles are very small, filled not completely. Under the flash is a very beautiful color. Lacquer with a cat's eye without a magnet, but glitters also reflective. In the case did not try