Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very necessary trivia) Thanks for the fast delivery. In the Moscow region in three weeks. Packed well.
All is well
It's very practical and nice
nice, the quality is great. I like it and it super convenient to carry. probably buy it again
Cool metal refillable perfume battle I'm very satisfied with is product and the shipping was fast also... Thank You very much...
ITS SUPER CUTE just one problem cap wont stay on will slip off very easily but i dont mind definitely buying agian
The color is different from the claimed, which is offensive... Also a little prickly lid, but it's not such a strong minus. The thing is very comfortable, thank you very much! Also she came very quickly, which definitely can not but please :)
It is very small, of good material, fulfills its purpose, you can see the content, very practical, recommended, took 3 weeks to arrive
A special bottle for perfume, very cute, in life beautiful, glitters, has not yet used, was packed well.
At first it was badly recruited, then turned one detail and everything became normal
Fast delivery, very beautiful container. Recommend store
Excellent Product, works quite well and is practical, the materials feel good quality and arrived before estimated.
Good. Green tested. It is filled well, from below. Spraying is also fine. The cap sits tightly. There are no complaints about him. Recommend
Nickel. It is light parcontra. Otherwise I'm happy with my purchase. Received quickly!
A good casting, it is recruited well, the lid is tightly closed-nothing is yet to leak :) diffuses well, it is convenient to press.
It a good size ,good to take it in your pocket. Good quality and as description
Delivery is long two months. Convenient to use .. Dialed different colors
It came exactly how many ordered, like everything works. The quality is excellent. Recommend.
Excellent spray! For full filling tank should do just 10-12 clicks. Compact/not leaking.
The funny thing is, although I did not immediately torn, how it works. Such is not leaking, all OK. Combined with another parcel and it's about two weeks