Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The color of the hot view is not precisely that view of, I could say it is equal to that of my photo, it's like a cream that at the same time you could see from cream, but in the dark my nails shine.
Very good! The colors change exactly like the photo
Excellent as I expected.☺️☺️
love it cute color
Lacquer arc crusts, easy to apply, and all the functions of all. Delivery to Lviv menchet 3x tizhniv
Good came quickly about 2-3 weeks
The first time I try Thermo gels, and this is a class, very unusual, customers are delighted! I recommend to order.
Delivery to Kiev was long, more than 2 months. Lacquer pleased, thick, does not flow.
It came very fast and all good. The color is beautiful and changes with the temperature as shown.
Fast delivery to Ukraine, the varnish corresponds to the photo and description, very good packaging, this is the first parcel so packed, I received a lot of varnishes from other stores and only. very satisfied, thank you. For example, I applied on the nail, which would show the effect))
Paid on 11/11/2021 The store sent 11/15/2021 Delivered to me on 01/25/2022 Travel time 71 days. The parcel came without damage, the delivery is VERY long, the track number was tracked only in China. A plastic bag with an air film, inside of which, in a zip bag, a plastic bottle with varnish. Gel polish did not leak, tightness is normal. It is difficult to estimate the volume of varnish, the varnish is filled 16mm from the bottom. The weight of the bottle with varnish is 14.6 grams. The color is saturated, the sequins (shimmer) are small. The varnish dries quickly, without tubercles, does not numb. The color is the same as in the seller's photo. The quality is good, but a VERY small amount of varnish, you can paint your nails 1-2 times.
A good Gel Lacquer. color changes also well: when the hands are cold the color is dark, when warm hands are colorless with sequins. I did not communicate with the store.
Really changes color. On the first two photos at room temperature. 3 and 4-in hot water, the last photo of the tips put on the ice. As I will do on anyone, I will add a photo. It was 2 months in Krasnodar
Good thermo-lacquer, really Changes 3 colors (urt020). Sheltered (ie dense). The firm is worthy, tested by different series. worn otdichno on the basis of Cody. I recommend.
Very, very small, in fact about 4.5 ml, no more. On the photo for comparison Fox 7 ml
The lacquer is received at the post office of Russia, until it is used. Looks like a normal lacquer.
I ordered turquoise, let's see what in the case. Later I will add a review
Goods priishov Rani nizh I got out, I'll deliver it to the house
I like it, it lies well in two layers, it shines in warm water.
love the color