Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's like me in the description, the handle is longer than others I 've used, but the thread side is a little smaller, it's recommended for people with girl teeth, for my family it's okay and for the price, for me personally they're kid s since I have big teeth, It is recommended, does not come individualmete packaging like others I have bought, so by hygiene I recommend that a package be for one person, arrived in almost a month, wine in combination I recommend the product and store
Well received fast packaging intact Nothing to say quality product
Good quality and really fast shipping!
1 month to lead my place. The product is as described. I recommend it
Box a little damaged but very good. Very fast delivery
Perfect for tooth care. Dental floss very convenient to use. With white color handle.100 pieces.
Excellent quality product, as described. Both, the photos and the ir description match this perfectly. The store is serious, responsible, very credible and 100% recommended in this AliExpress community.
Quality is like, I take not the first time. Big packing 100 pieces
Just as I expected them! They look good quality! We need to test them, see and check. They arrived very quickly, in less than 3 weeks!
Ordered on January 13, at the post office in Minsk on February 19. The track was not tracked, delivery is free, for coins a small discount, besides the price was much less than at the time of recall. The goods on delivery did not hurt. Quantity is according to ordered (100 pieces). Toothpicks with a thread are not bad, correspond to the description.
Durable, the thread keeps well, satisfied, I will order more
Awesome toothpicks, 3 in 1! How have we lived without them before? Very durable and comfortable, reusable can be said. Take it, I recommend!
Very comfortable toothpicks are much more convenient than the store's dental floss recommend the goods of excellent quality many thanks
Dugé yakisnoi. The thread does not show up. I'm an asshole. The package is screaming. Recommend
Everything came safe and sound. A little less than I took before. And so everything is fine
Everything is chic, excellent goods. i take not the first time. delivery a week.
Minsk reached four weeks. It was tracked. I recommend the product and the store.
Tooth thread is denied through 23 days ukrpochtoyu. The thread is not Duge stretched, ale for me is not critical. Koristavatyya merno, buvayut threads of thin, ale men to walk and TYA. I recommend the product
Great service! Delivery two weeks. Quality is excellent! I order regularly, everything is always fine! Thank you!
Well received, arrived quickly and very useful. Pass through the interstices the teeth and it's perfect