We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thanks for your gift and I will be back to shop more.
good so cute
Very beautifully decorated tube, looks expensive, nice to take in hand. Color 02 corresponds to the store's photo.
ótima qualidade
продавец молодчинка, подарил карандашик для губ, спасибо большое. карандашик по реальному цвету оказался очень близким к заказанной помаде #1 , не имея ничего общего с цветом, заявленным на конце карандашика. и я уверена, по крайней мере надеюсь, что это - заслуга продавца. что он не от балды тяп-ляп карандашик кинул, а проверил его цветность, чтобы подошел к помаде!) помада оказалась не такая яркая, чему я очень рада. помада не сушит. карандаш очень стойкий, несъедаемый! в общем, 5+++
I like it.
Vỏ ngoài son siêu xinh, còn có quà đi kèm
The lipstick looks very luxurious, the color is beautiful. It's creamy, pretty light on the lips so far it's not drying at all. Very nice!!!
Very nice the case! The color surprised me!
Excellent.
I did not communicate with the store. Very beautiful, stylish case, the color corresponds, I will complement after use. The seller put the pencil as a gift, thank you very much, very nice!
Just wow .. Came in a week in the post automatic in five
Lipstick and pencil as in the description, shelf life up to 2024. Shipping fast.
Nice color and smell
Lipstick came very quickly, for the first time ordered express delivery, brought by The Courier. Shade nice
Beautiful lipstick! And the color is cool, as I wanted! Delivery oooochen fast! Thank you very much! I'll order more.
The colors is beautiful, easily cleaned with a paper towel
The parcel took a long time. Packed well, the lipstick itself is cute. :)
Lipstick looks as luxurious and beautiful as possible. with the store did not communicate and took delivery from Russia, so it came quickly. On the lips is felt comfortable. the purchase is very satisfied!
I really like this store) I make a second order) everything comes a day in a day and quickly) lipstick is beautiful and quality) Many thanks for the gift-lip pencil)))
Delivery well, very long. I thought I was lost somewhere. But, the order came. Looks recsperactable.
Lipstick liked, the color is pleasant, the smell is shikolada, the shelf life is in order, I recommend)
Thank you, I recommend very cool.
Thank you, I recommend buying 3 pieces. for a gift just super.
Good lipstick, it's matte, so get ready that will be dry. I don't like them, so my mom took her, she's a pleasure. The store put as a gift a pencil, it is simply chic. I'm happy with everyone, it came very quickly))