We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
good pigment, just hoped ebony was a bit more grey.
Went 1,5 months. it came well packed. thank you. Already tried. Recommend.
Perfect! The color corresponds to me, it takes very little product during the application, holds very well. After I think it's a blow to take for the application compared to a pencil with which I used to. I received it in a month... Thank you store :)
I take the second time. Excellent lipstick, keeps steady. Does not wash, does not smear. She will wipe it if only by burning on the beach for three hours, licking then in the sun, scratching it with nails. Went, however, long-2,5 months. Already going to order a new one. And today came) last year I already bought this. One color did not fit me, there is a jar for a year and still fresh. I didn't. So that the quality and durability are excellent! And the phoera brand froze in the bank for a month of use.
Bien bon produit
It’s perfect. Better than other brands I bought before. The color is dark and creamy , lovely
0No was no need to write with the store, arrived product as the image, is not very creamy, But color stays as tattooed on the skin, I like product of Beauty meets its function
Arrived very fast still can not hope and work all the features described in the
Order for years, and is the third, tube is enough in the socks painting eyebrows the whole year! tassel Super, especially in the beginning, Flick of the draw form what you need that pleases. Just 30 seconds and eyebrows ready! Color BASIC, suitable as blondes and brunettes! Structure like a lipstick, very easy to apply, if dry, you can brush soak in hot water and again she paints.
I loved the product, so just receive and use, but took a while.
Excellent. The gel fresh and soft. I asked two tone and the combined. Started the first of my eyebrow with ONE lighter and after rellené with darker. The brush and brush it includes, help very much. Recommend.
Wonderful, very persistent and the color perfectly approached, I recommend
I still don't try it. It's creamy and the color is just like the one I ordered.
Excellent lipstick, there is a brush and a brush, the color approached
Cool, dry quickly, resistant. Color as in the photo on the side of the jar, closer so on the skin look, if you take a little, if you take a lot, it will be like in the photo 11
Lipstick came in 5 days, an excellent product, I really liked
Order came in OK. Even a gift was invested, sponge. Thank you so much! Already tried. It's beautiful.
I ordered 11.11 eyebrow gel and concealer in this store. The gel came quickly, in late November already received. And consiller came already in late January! The gel is economical in consumption, a very convenient scalad brush-brush for application and growing.
I like the gel very much, I usually buy #3 (from above), but I decided to try #2 (from below). Brush in the kit I do not use-too wide for me. Suitable for oily skin-does not shine when oily skin and does not wash. The parcel was not tracked, the delivery was 2 months. Thank you very much to the store! :)
A good lipstick for eyebrows, persistent, the brush is comfortable. Delivery is long. And so everything is fine!