Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So cute! I love these pearls so much. They’re exactly what I wanted. I wore them for my birthday and everyone loved them. I’m so excited to do different makeup looks with them! They aren’t the best quality, sometimes they come off the little glue pads that make them stick, but that’s to be expected when they’re $2. Overall I’m happy with them.
I loved them, perfect size to recreate very elegant eye make-up, recommend sticking them with eyelash glue for better durability and strength has enough to use them many times and can be recycled, I will definitely buy again and recommend the store.
Great
look gorgeous, I can't wait to try them
Nice
As described and it came within a week
Came in a month :) cute little pearls and a lot :>, truly so happy about this purchase. So cute for makeup stuff like that. :) though only one packet comes!
The order came very quickly. Pearls of good quality, small, neat. Recommend)
Came in a little bent but didn’t affect the product!
The order was delivered quickly. Beads without marriage, glue base is good! For makeup and makeup are perfect! Seller and recommend!
It came quickly, packed well, the photos of the store correspond
The parcel came earlier for 2 weeks, it pleasantly surprised. The only thing that I thought in a pack will be beads of different sizes. And so everything is fine)
It's exactly like the images look pretty and it sticks well
The product exactly corresponds to the description. The parcel arrived on time without delay.
Great, gorgeous fulfill their task they stick well and are of very good size, if you want them to make an eyeliner recommends you a little smaller and then these, if it's for something else, then to your liking ^ ^
They're tiny just like the picture! And they stick well!
They look just like the pictures. The shipping and delivery was fast! Recommend.
Came for 2 weeks, everything is fine, but I thought they would be of different sizes
They are very cute, not quite convenient to glue, but then you understand how to do it
Divchata, Lish vrahuite, shcho for the film of the Cych wonderful perlinoy potibno kupity glue for the VII. A Sami perlinki Tovi, non-outdoor, shark, delicata