Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This is a chic lipstick with an excellent coating. On the lips are similar to cream from meibelin or loreal. The coating can be both tight and light
Execelent presentation, from packaging to packaging all very nice, the execelent color smells very good too, plus it's velvet-like texture, pigment well.
Very well packaged, arrived before the date, beautiful product, comes with a discount to the scaner the QR code of the embase. Shop and store is recommended.
Lovely Color and a very soft touch. It is not so easily deleted, and when it does it leaves a very natural color.
Beautiful, I arrive in such good condition that surprised me, the smell is exquisite and brings up to a verification code of authenticity. Colors don't vary much and are beautiful.
Lipstick really liked, the texture is velvet, it is good to hang out and freeze at medium speed, it is easy to enjoy and looks very cool, does not lubricate and holds well enough enough I did not quite understand, but it seems to leave a light tint, so even if I ate, my lips will not look "naked". does not emphasize the shortcomings and does not dry, everything came in the original packaging, everything looks very cool. I also wanted to note about the smell-it smells like chocolate croissant chipikao (who will understand, it will understand).
I bought 4 lipstick products from this store. They are nice and smell is pleasant. Didn’t try them on yet but this lipstick looks matte and colour is like the photo, brown colour. Expiry year is 2024. Ingredients as shown in below photo.
Very soft, durable. The applicator is good. The scent is delicious.
Pleasant color, not resistant in terms of food and water, velvet is applied quietly, does not spit.
The product has good pigmentation and the transfer is low, the tone 201 is a little more orange than you see in the photo, but still the texture you leave on your lips is very pretty, I recommend. Besides, he arrived in three weeks at my place.
Smooth creamy texture. Smells like chocolate. Not matte at first but dries nicely after couple of minutes
Bought the 302, the color is beautiful, lipstick velvety ameiii
Beautiful color comfortable lips arrived well packed very good recommend all thanks to the store
It is beautiful, lipstick color is more drawn to orange, A little more clear Q in the Product Picture. Super comfortable we lips. But just transferring. Nothing detrimental Q. Loved❤
He arrived in 13 days. Rich texture, but the color is a little darker orange. It's hard to narrow it down to color. I love the Focallure store. Thank you
Without doubt, the best lipstick had today!! came sealed in box with all the care, no parabens (sent photo composition) light texture and super pigment, plus a smell reminiscent of those creams hair chocolate (I love❤) And the best paid only 3 real!! The store is congratulations, lipstick with this quality not costs less than 50 dollars in my country!! Thank you and come to buy❤
The colour is more pink than the picture but it’s brown pink so it’s pretty! Love it!!!
I'm sooooo happy with these!! they are exactly what I wanted, the texture is extremely nice, no sticky, no transfer, and the colors are beautiful, just like the pictures. Besides, the delivery was super fast, I recommend 10000%!!
Lipstick went for a long time, but it's not surprising, if you consider the fact that it's a very small parcel. The shade is very close to what is shown on the camera in the product, on my 1 camera it looks different: firstly the camera distorts the color, and secondly I did not apply it it and I did. Lipstick I'm more than happy: The lips do not dry, has a pleasant velvet texture, which is felt throughout the socks, so there will be no discomfort on the lips. I will order other shades, thank the store for this product!
Like product, delivery was very fast. The lipstick is very pigmented and super soft and comfortable mouth, the setting is great. Already use products Focallure some time and always surprised them.
In person going more towards what russet red (??? Her formula is beautiful, it feels like silk on my lips, it doesn't crack and it lasts long enough, it also serves as ink but you must diffuse it super fast because it dries instantly and does not move or drink water, my ig: ori.rat
The product corresponds to the description. Well packed, no damage on delivery. Original. On the box there is a code for checking.
Lipstick very beautiful, have them ordered the 8 August, arrived the 25, fast shipping, today I purchased already four, strongly recommend the store person available thank you thank you and good life
OK... Thank you all for the useful comments...
Super product. Very I like workmanship and design. Kupione with kuponem for approx. $9. Shipping month to Poland. Highly recommend shop and salesman.