Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived more than ten days earlier good communication with store is good product
Works. The pressure is normal for me. Of the minuses after irrigation, some kind of hanging in the mouth. 250 ml, it's straight to the string, really somewhere 180 ml
Packaging crumpled was a little, and it works well, did not except such a cool effect. Thanks to the store
I love it, just like in the picture wanting to prove it, it's come very fast
Super irrigator cleaning interdental space, very well realize Radzi. Fast delivery. Highly recommend.
The goods came 1,5 months earlier than the specified period, the irrigation justified on all 100 in appearance and use, the pressure is powerful, very happy to buy!!!
Goods received. Thank you! It looks not bad, Pak has not checked yet. Special thanks for the speed of delivery!
It came quickly enough in 16 days to Kamchatka. Everything corresponds to the description. Advise. I liked ultra sonic.
Corresponds to the description. The box is pinched. I will test
Packaging crumpled was a little, and it works, did not expect such a cool effect. Thanks to the store recommend
The goods came quickly, everything is perfectly packed, there is a second set of attachments, the instruction is attached, even on the buttons themselves there is a protective film. The store is responsive and pleasant. Goods defined is good
Irrigation for mouth good thing for oral care container of 220 ml, sealed to the case, protection of the IPX7 weak, strong and pulsating. Power 1400 rpm included four nozzles are standard, thin, for tongue and with brush. Cleans well, with regular use, the result is very noticeable. Packed in a branded box, delivery busy 3 days
Good product, yet working well. Great money.
I bought it at a discount. Good irrigation, delivered on time, packed well. Seller recommend.
I came exactly in 2 weeks in Ekaterinburg. I ordered for a sample to understand whether this device is needed in life... the box is crumpled, but inside everything. Gums are very tickling!))) The remains of food are some washes. To process all the teeth, you have to collect a glass of water several times and take a break to air out. How to turn on the pulse and did not understand. Instruction read laziness) in general, the thing is cool. Still did not check the nozzles, there is for the language
For 20 days in Achinsk came, the box is a little crumpled, but the product was not hurt, I recommend the store.
Fast delivery. Simple and efficient use
Packed well, works on an internal battery, in the photo it is on charging. 6 nozzles in the kit. With his work copes, you need to come. For the first irrigation-I recommend.
Delivery 15 days to Chelyabinsk, three modes of work