Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
amei
I loved the tweezers, has a precision great and she is beautiful TMB
Very good, came with a protection in
Not worth the price בעיקרון, don't think it is stainless steel. Feel delicate and professional so
Good price not wears comes with things for lashes. Use for computer recommend
Came in resealable bag and a spooley which is nice. it has scuff marks however and im not sure if thats just due to the style or because it was used previously and just repurposed. anyway the grip is gentle when picking up a lash and it comes with a protective cap on the sharper end of the tweezers. arrived in 2 weeks.
Is not exactly like in a photo but is ok , can’t say the quality is bad. Could be better . But is fine
Has high precision but found heavy though I use brand but will be of great use value
Gripper wonderful Super need light recommend came super fast congratulations to store
Come quickly. Coupling is good. Right in your hand hard and heavy, but it was and is needed. In a gift brush.
Very good high precision buy more sure loved
People she are beautiful and light, seem to be very accurate
Is tweezers precision very good, answered very well
Came all the way I ordered, the matter is very good looks and resists no doubt I buy again, only downside that took to arrive were 21 days ..
Came right as the description Bought in promotion birthday AliExpress in game skip and get a small amount
Came right as the description Bought in promotion birthday AliExpress in game skip and get a small amount
29.03. Samainīju šopogolijas naudu a piemaksāju 0.05 pair preci + 1.79 € € piegāde. Pincete kopā izmaksāja 1.84 €. 20.04 preci saņēmu Omniva pakomātā. Pincete laba, funkciju pilda, galiņi ļoti tievi, skaista krāsa, atbilst aprakstam. Ar pārdevēju nesazinajos, nebija vajadzība. Ar pirkumu esmu apmierināta. Iesaku iegādāties. Paldies par sūtījumu.
Venditore serio e affidabile. Spedizione veloce e conforme alla descrizione. Consigliato. Serious and reliable store. Shipping fast and conform to the description. Recommended.
Arrived in Poland, 3 weeks after the order. Everything works
Tweezers made of good metal, felt like a durable, tight stroke, the ends are even, but the eyelashes keep badly unfortunately. Only 4-5 holds. Will remain for Cherny affairs. I can not work with clients, I'm sorry