Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Hermosoooooooos and I get there before
It's small and identical to the photo! Bring a silicone argollite I don't know what it's for
Finished for a month somewhere in Germany, the quality is excellent, I recommend the store! 5 +
Does not fit the size of the stop of the real pandora bracelet!,! But with the rubber trim he does his job outside or inside it's winning I love
Perfect! Very very cute! See photos… Many thanks!
For all of the reviews men. Shape perfectly. Stamped ale is not high (one only has carved) the rest is s925 stamped but competitive price. Magnetic stick on the strong magnet with correct result Order both magnetic stick. And the silver 92.5 is not it. Shape is pretty and fired iron accessories wholesale allergy have no if satisfied with the higher. Anti-allergy, identity cards for genuine click to buy! Nice shapes and details. Ale stamp is on one clip, but the others were only marked * S925 *. All stick to the magnet. They are all not 92.5 pure silver. (Not Silver) if tou allergic to steel accessories, not recommended these ones. Anyway I will keep them because they are well made on the shape.
Such as the photo, perfect for the charms not to move
Good quality, arrived in 3 weeks I recommend If you like give me a like❤️
Very nice, it's almost a month
Good value is as shown in the picture, comes with a few gomitas to fit well on the bracelet, if you do not put the tires moves, close well, has Spain has taken 11 days, in The photos Blue are Pandora and the others not, and did not notice the difference almost, hope it does not get ugly and silver will be good gift came a cloth to Wipe off
Very cute and get very fast. Recommend this store.
Is a very light pink and can not place in the Pandora clip But if on the bracelet
Great quality, like, super happy…. The same picture and original… already twice buy this store and super recommend, quality and price and fast delivery and great products
Compliant product, it is good. It remains to be seen in the long term if it will change color.
The product is beautifully designed with the mark S925 on it.
Such an amazing and strong clasp, good quality and exactly like the picture, has S925 engraved on the inside of the clasp. Came super fast and they even put a polishing cloth with the pendants.
Product is as described. Order arrived in Romania in less than a month.
Found super cute, it opens to you put in bracelet does not closed, but inside I found a strange color that made me to think not be real silver
Very nice clip, I took 2. They are very bright. There's the silver punch inside. They adapt to perfection on the screw steps of the bracelets and necklaces Pand.ra Moment. The store gave silicone rings.
It's not as pretty as it is in the picture. But if it serves to retain the other charms