Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Delivery is a little more than a month, packed very well, everything is whole. I liked the flavors. I will try others
They charge the shipment but arrive in Mexico Post Office, smell good
It's fine. Each flavor in a separate box. Fast shipping. Recommend.
Bandit If you want me to love you Don't pay me with betrayals Love has no price I am not your possession. If you lie to me and humiliate me You will not have my heart Go away I don't want to see you anymore. Seeing you will be my bad luck I swear no more You can never have me I prefer to be alone That with you to submit! Liar If you want me to love you Don't pay me with betrayals Love has no price I am not your possession (not Sir) If you lie to me and humiliate me You will not have my heart Go away I don't want to see you anymore. Seeing you will be my bad luck I swear no more You can never have me I prefer to be alone That by your side submit to me! What did you think?
In Samara came the order on July 6, one month after payment. Packing is good, all whole. The smell is amazing. Recommend
Different flavors. The whole room they smell. With smells rich, bright, not priglushёnnye.
Awesome flavors litchi and strawberry. Especially fragrance with litchi liked. Smell just mesmerizing, nice-Berry. Thanks to the store. Definitely will buy more. Berry fragrance gives odor resistance and pleasant ягодного флёра.
Long delivery more than 2 months. The packing is wonderful, each bottle is packed separately from each other and each bottle is attached with a dropper. The smell of Jadore is weak, pleasant, but not resistant. The store on the request for delay of the goods, immediately replied and calmed down.
Thank you came intact I like the scent
The product is good, they smell good and pretty, only the aromas I ordered didn't come!
Everything is very well packed, the oil is very much, before putting the Pipettes need a little use otherwise poured out.
it took some time to come but the product is worth waiting... Recommended
They arrived in perfect condition, very fast and very bn Oval, each oil with its recommended gotario1000 %.
Delivered in 21 days, the smells are bright, for 10 ml, it's straight to the edges, I will order more!!!
The smell is pleasant, everything is well packed. But the delivery is very long!
Three months later I received an order. The smell is very pleasant, gentle, pipetochka in the kit. It will be necessary to order a couple with this smell. Thank you, I recommend.
Babl GAM: pleasant not chimable smell, more like candy, but not parable Coconut: smells like sweet coconut, nothing superfluous Strawberry: just smells very tasty Banana: very sweet, not like a banana, more like a Babl gam Mango: not very similar to mango, there is also some floral smell, such itself... Watermelon: the smell of cucumber Delivery for almost a month, were wrapped in dense foamed polyethylene. Smells are not very saturated, in all it feels the same oil base in which the flavoring was added. Well, what to expect for such a price, in general will come to
I did not really understand it, but I need to try it in production.
Good item.fast shipping.recommend