Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Insanely beautiful and velvet color
Pretty color and pleasant smell of the lipstick. the packaging is great too. Very soft on the lips
Lipstick order RE, good quality, but this color is good for autumn
it is very nice, I am writing this after many days that I use this lipstick, it is very natural, very comfortable, very beautiful,I feel very relaxed with it,I like it too much and will order the other colors, I was seeking such a lipstick for many years ,you won't find it even from good brands,good price,nice colors, fast delivery ,very good packaging with nice cover from original company, I give it 100 stars also the store sent me a gift with a face mask , thank you so much, it is the best lipstick!
Total ordered from this store 3 lipsticks, the seller put a mask as a gift! Thanks :) <3 the most tender of 3 lipsticks, dries quickly, but still leaves a little traces (especially when in contact with liquids or saliva). Suitable for growing. The texture is so tender that if you have dry lips prone to peeling, they will need to be prepared for lipstick. The shade is very soft and neutral, ideal for everyday wear. Packing is the smallest of 3 ordered lipsticks. The shelf date is excellent. Recommend.
Came really quick. Velvet like texture and pigmented. i would recommend
I order not the first time. Everything comes quickly, perfectly packed. The store always puts a gift. Very satisfied with the quality.
Interesting lipstick, thick, musky, mobile on the lips, but it does not print on the skin, can spit and emphasize all the peeling, that this did not happen and lipstick beautifully lay on the lips only to grow her finger after application. In my photo, the shade is not accurate, too orange for some reason, in fact there is an orange undertone in it, but still the color is closer to the dusty rose. Special thanks for the gift in the form of a fabric mask.
The quality of lipstick is bomb-free. After applying the lips like velvet. The smell is very pleasant. The lips do not dry, but, obviously, emphasizes all the already available dryness, so before use it is necessary to take care of the dead cells of the lips and dryness Ness Ness Ness It is not so much brick-Brown in life as brick-pink. I usually do not like pink shades, but this one is very successful, so I do not shoot the star.
Lovely colors, the order arrived very fast. It's the second time I 've asked and it's excellent. They also gave me a gift facial mask, thank you very much.
More brick red than in the photo. Smell like chocolate cherry, comfortable.
Uraaa!!! Waited for this lipstick for 5 months! Well, seriously, the Mail works for us simply! I do not know when the parcel came, I just did not call! It's good that I thought about getting there myself, although I should have thought about it earlier. Lipstick is OK, smells awesome-chocolate cake, matte. It seems, as in the photo, but still gives a little in the redhead-Brown. Teeth are not yellow! And under it you can not see that the lips are wrapped! On the lips is felt matovo, for me it's not a minus. On the hand and a mug did not leave a trace, but I think I can erase about the fabric. In general, I like everything! Thank you for the gift-mask! Recommend!
Very good texture and arrive very well packaged, the presentation is simple but very beautiful perfect even as a gift! And it has very good pigment ideal for my oily skin too! Recommended 100
I really like lipstick) fast delivery, I order it for the second time, thanks to the store for the gift-masochka))