Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came perfectly and came up. Recommend
In appearance, good, let's see what will be in the case)))
Very well packaged and vacuum-based match the controller I will continue to buy more Thanks
Replaceable nozzles, each in a separate vacuum pack with a lid
The order came, on time, as stated. Nozzles are normal, it is immediately visible that not the original, but for such a price of norms
Approached. keeps well, the quality is good. Cheap, quickly. I'm delighted! Also pink, very cute
They serve for me proscenic, though it stays a little short on the base
very good! I'm satisfied! Fast international shipping!
All came very quickly! All 12 pieces. Thank you very much!
The photo on the left goods store, with right original. Original slightly smaller and bristles slightly smaller. Higher quality plastic. Mouth slightly different feeling). This is nitpicking, the quality cleaning is not affected. Тестдрайв week, normal flight. Nothing распушиситлось and not a Fell. Recommend. Price/quality.
Custom made 05.05, parcel arrived 16.05 to the point of delivery (Moscow). Goods satisfied, sits on the brush perfect
Excellent tips, no differences from the original didn't notice
Duzhe zadovolena to polschі priyshli Duzhe Shvydko all zgіdno s inventory schіtki м'які.
Doručenie 10 days, každá Kefka v osobitnom obale AJ s krytom. Super. Odporúčam
Each nozzle is packed in a separate bag, which pleased. Bristles are located differently than on the original, but all are even, nothing sticks out. Sits on the cheek firmly. The size is slightly larger than the original, because of this slumps on the teeth (it is necessary to open the mouth wider) and does not fit into a regular travel case.. Cleans well. Seller Thank you
Everything came up. Quality is normal.
I got my winnings in free. 12 nozzles for my toothbrush. Duma is also enough for my grandchildren))) in general, a great thing. It will not be necessary to order for a long time separately. Thank you!
The order came for a month and a half before Saratov. The quality is good, but it feels that it's not the original. But for such a price is not worth complaining, with its task copes
brushes are vacuum packed individually. and looks good