Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm good at it.
Love it 10/10 shipping took 3 weeks 100% worth it, will be ordering more colors
The parcel came very quickly, for 2 weeks in Latvia) vtirka looks like quality, in the case has not tried yet. I recommend definitely))
Almost full jar. Looks very nice
Vtirka idealna. Well, I'll blow the drill. Lyagag-just a picnic! It looks great!!! Delivery shvidka. * On the photo of vtirka zroben on the Chorny ring
Perfect for decorating colors, or for a more chrome nail art.
I loved it but compared to silver, it seems to lack product
I love it, it's good size equals description. I don't test it yet but visually I think it will perform its function
It took a long time to arrive, but I am very, very pleased with the item. I'm still waiting for 3 other colours to arrive. Its so beautiful! And the store was very helpful. I opened a dispute early, and closed it on their request. I didn't know it would close my order, so I contacted them. They instantly tried to help me and gave me tracking information. Thank you seller! Ps. Base color doesn't affect the end result. The pigment of the powder is VERY strong!!
very nice colors! unfortunately, the photo does not give back its sparkle, its beauty
Nothing to say niquel
Good furniture product, it is expected
Took best long but they are beautifully
On March 12 I ordered, I thought I would not come. The parcel in aliexspress was not tracked. I was looking for tracking on other sites there. I came to South Korea on April 20. I have not tried it yet, but the appearance of the powder is very beautiful, I will try it on.
Chip the one for one just because I'm. Clean あお. Ms. しゅう kettle with much とどい.
Cute otvorila the pol proizvoda fali. Super pigmentirano
This is wonderfull! Fast shipping! Thank you to the store!
All the whole material Little in work did not try but I like
Thank you very much, I am very satisfied, the store is good, I will order very quickly.
A good, beautiful vtirka and in color corresponds to the photo. It's been a long time.