Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Everything works, the button did not immediately understand. And was not charged
It's beautiful! I asked for a white one too, I'm a pink fan but I must admit that white is much more beautiful! I both loved them! I recommend it. It comes with 3 tubitos of those, two loose and one inside. It's very good. It came fast too.
Good Quality Product Fast Shipping Best Protection Recommend Seller
Very cute and compact humidifier, lights up, there are 2 spray modes-constant and interrupting. Works from connecting to USB. Came in exactly 4 weeks. I'm very happy. Air near it is cool, but super humidification of course not)
Delivery is normal, on time. Humidifier with a palm, but everything works well from charging
Great humidifierSoaring Super, noise 0. The backlight is not obsessive. Two filters included. There used to be a mini humidifier in which there were smaller diameter and shorter filters. I like the format of this model more. Kotik fits in style to the pillow cat-baton)) the child is delighted. The order came super fast! Less than two weeks in Tula region. Separate respect service 5postRussian post you need to study! I hope that will last a long time. The store of the goods sent immediately, the packing is good. Everything came intact. Thank you!
Cool thing)) I do not know if it will help. But it looks and works fine.
Absolutely beautiful and oh so very cute! I am thrilled to have this little darling, I'm tempted to buy more and in another colour. Only negative thing to say is I'm glad this isn't a gift for anyone because the box is severely damaged and crushed. Please consider extra bubble wrap dear store. Super fast shipping time to Australia. Thank you!
Adore it is too beautiful, it meets all the description the store specifies. I ordered it in pink and it came in that color very carefully in the details effectively brings 3 sticks or filters, the usb cable and changes colors. Regarding the shipment I ordered on July 09 and Arrived Today 26 very fast and something I liked is that this seller if you update the package path. Thank you for your attentions to the seller.
It's just lovely. For a long time they could not understand how to pull out the tube, but it turned out that it just inserted, ahah. Thank you very much
Very cute humidifier! The box is crumpled, it's not critical! The goods are whole and neurotic! Recommend.
Small, cute, like an Aroma lamp is excellent. Everything works.
Incredibly cute humidifier, for its small size blowing air is excellent, on the desktop is the most)
It is necessary to put on charge to start working, very cute and convenient humidifier!
Best quality product.Highly RecommendedFast delivery.Worth for the price.arrived within 4 weeks.Good customer service.Love it❤ලංකාවෙ අය ගන්න සුපිරී❤️
literally the cutest thing ever! wish I could show a video of it changing colours
This bag is very beautiful.I received it very quickly.Thank you very much.
It's beautiful, arrived in 12 days at the CDMX, just need to try it, arrived with two spare parts,
Very fast shipping!! Byutifull item!! perfekt...and its work. very good..thank you
It is just too mims *-* easy in addition to using with two instructions, great I recommend!