We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Price cheap but yes 쁩.
For a very long time I waited for the store to write to the seller he tvechal and asked to wait for the wait thank you very much to the seller for the terpenpenpen
Lovely necklace chain, I fell in love, heavy in weight and color like real gold
A wonderful chain, looks good on dark clothes. I put on several times, the paint does not wash, everything is high quality.
Absolutely gorgeous! The quality feels so good too but it is a little heavy
Beautiful Super recommend this store for compliment and excellent quality 10 stars⭐️
The necklace is beautiful. I did not communicate with the store. The order took a month.
It really looks good! I'm late to arrive but I like it very much
Mildly
Pretty high quality jewelry. Looks good. Delivery is relatively not long.
Design is so nice ~^^ So around wire free lot buy some to let. Shipping only a little early white dots Din Din's shipping score is never ㅠ slower nor too slow down, refusing to spare. I-neck Street what to order in advance before order you want. Shipping from slow.
Absolutely beautiful necklace, very well made product highly recommended store arrived quickly.
Shipping for almost a month, carefully made, paste in place of the letter is 1,5 cm. Thank you, beautiful decoration like.
exactly in this photo beautiful thanks store
SOOO CUTE AND PRETTYYYY !!! Obviously it’s not real anything but it’s cute. I love it and didn’t have a weird smell. Came before expected as well :) I would definitely recommend if you’re thinking of buying it.
Cute! Berry cute
Super beautiful I recommend totally received very quickly thank you to the stores
A beautiful necklace, despite the large weaving, it is very light. Length 45 cm, with the possibility of lengthening to 51 cm. I recommend to buy.