Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A convenient thing, but under suvald keys and keys with a rectangular hole does not fit.
Good product, good quality, recommend tienda. Fast shipping to country Peru
nice! just need at least 4 keys on one end and 3 on the other end to tighten or put the rubbers
It is auper Thanky store Aliexpres
Request received today undamaged and well packed on schedule
It was a little smaller than I expected but still decent.
the keychain holder looks nice, and is very practical. Although I sometimes found that I don't really remember which one is the key I need . there are even extenders in case you have more keys. I really like the product but I will give it as gift to my frien who like things organized. looking forward to buy from this store again.
It took 14 days to get to Madrid. Packed in bubble envelope. It's very hard to fit all the keys.
Cool thing, but there are some remarks not critical (I have only 3 keys) in the rest of the fire.
Cool housekeeper, all as in the picture, drove in a joint parcel so about a month, the quality is normal, everything corresponds to the price .. With the store there was no need to communicate ..
They came fast, they all come with extensions and slits to fit between each key.
thought it would hold more keys but have to use spacers so they fit so I just adjusted and used 4
Shipping took 13 days. Petty fast, for 2022. Mine had some metal shavings from manufacturing left in the screw hole. Other than that... Look good. Feels good. Could be better, but you can't beat the price at just over 3 bucks US. Comes with 6 shims/washers, and the screws seem to be long enough to fit up to 3 keys on each side (6 total maximum). Or you can remove washers and use it for just one key, or 2
I loved it.
An interesting thing. There are additional удленители, soft межключные nuts
The color blue is nicely, it was easy to put together and arrived fast recommend!
Order came quick, product is nice.
Very satisfied with the products and the store
Solid and good quality
comes with extensions and spacing rings to hold more keys, fast shipping, good product