Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Awesome!!! Lungs, the very time to the evening exit! Sparkle, pebbles are all in place!!! Delivery earlier)))) I recommend)
They're beautiful! Same as l description. Only one needs a pebble. You don't notice much, but if it's a detail that's not nice.
I had already bought a pair and now bought other styles again. They don't weigh, they look beautiful, they don't give allergy and they shine
So pretty as pictured
Are very beautiful, are not heavy, and even though they were well wrapped it damaged the dipstick earring. Pero highly recommended
Earrings beautifully made. Gold color very nice, not looks cheap. Mieni out beautifully. The pictures do not do charm earrings. Ordered 06 May to Polish have reached 19 May. Recommend
fast delivery to Ireland, wonderful earring, i love them
A curved… earrings itself is beautiful
These earrings are STUNNING! Very classy, elegant, delicate looking earrings which don't look like they are cheap at all. I am shocked that they cost ~$3 because the quality is really good. The stem is a subtle champagne gold colour while the "diamonds" are very sparkly. Good enough to wear for attending a wedding. Very pleased with them and hopefully they don't get tarnished easily. The pictures really don't reflect how pretty the earrings are, and they sort of change colour depending on the lighting. Quick shipping. I didn't need to communicate with the store.
I recommend buying it and recommend dealing with the store price is suitable and the quality is very high, I will deal with him again very shiny jewelry and its designs are wonderful I loved so much
Very nice, fine, looks a little fragile but we will see in time
Cute
first of all this store goes beyond my expectations by making sure the product is safe. it has these soft circles around the back of the earing so it doesn't break. also the quality in incredible. it feels like $30 buck earing or more. it has movement and looks alike the description. 11 points out of 10
Very nice earrings, glitter in the light, not too big. Fast delivery. Next with additional sylikonowymi glides.
Very beautiful, took for the wedding, the most it is for a gentle image
Actually beautiful. Very delicate, crystal beads small and beautifully sparkle. Recommend both product and salesman, because shipment dotarła quickly.
They look pretty good, I haven't used them but they look pretty
Super cute and not too long. It frames the face elegantly.
Arrived very fast! absolutly gorgeous ! thank you !!
Steep earrings, look very nice, a little nail curve itself was, but a bit of effort and it became straight, and so everything was intact, the stones were still in place.