Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very large size and very good product at discount price
Zweina bazaf and kyoute Kant khaditha in the purchase of the collective thank you Khoya Amir on the return of Hamza I take it only I received a removal
I really liked the watch. The goods came without marriage, the quality is super. Everything corresponds to the store's description. Very dovolna. I recommend, I will order here and diush goods. The order was sent immediately after payment, the parcel came quickly. Packed All is well, all is whole. Thank you seller. Very davalna goods and shop. All good shopping.
nice product,looks cheap but nice
The order came on time. On the watch there are defects. Well, what is the price and quality.
nice watch ⌚️ I love ❤️ it
Vry nice watch strap mięciutki
Very good product and fast shipping thanks
Beautiful watch and very good store. I highly recommend
Beautiful watch although its price is cheap, shipping and good packaging. Thanks to the store.
I like this woman's watche, I recommended, good quality, beautiful design, happy colour and simple style, I'm happy with this order, thank you the store
Beautiful watch has good quality Thank you dear store
good product same discreption thank you for the store nice service
Very beautiful!! Arrived very fast only 13 days!! Happy With my order. Super recommended!!
Very beautiful watch Value for money flawless Very beautiful color I highly recommend the store
I love too this watch I'm very satisfied store Thank you
Wow its beautiful. Hope this will last longer than i want to be. Thank you love it so much❤️ They notified me that It will be delivered until May 22 but I received it earlier April 19...fast delivery. 5 star for the store❤️
Loved the way the photo Not to mention that arrived soon. Thank Really loved…
highly recommended ,Muna and Looly are very happy. and I shall recommend same product.
The clock reached, were neatly packed, no damage, with a battery, go. thanks to the store.