We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great gum. Hair holds well, looks nice.
All as in the picture. I did not communicate with the store. It went long, about a month
Very good kit: elastic band and ribbon. The elastic, despite the fact that it seems uncomfortable, does not cling to the hair and tightly holds them, without cutting down. Light enough. The tape requires steaming. The color is white. No complaints. I liked everything very much! Thank you!
It came quickly less than a month, the color corresponds to the ordered, the elastic like strong, I liked it, complements the image!
Thank you to the store for the fast delivery. The elastic band looks cool.
Wonderful bow!!! We'll order more. All as in the photo. Delivered just before it was written. They did not communicate with the store.
It came quickly quality is good, the bow is untied and can be washed and dressed separately as a bandage! Thank you to the store for fast delivery!
Cool gum, came to Sochi parcel for 14 days in Pyaterochka
Rubber class trimae hair, dugé efectly viglade)) came to 2 types of early)
Very good. The elastic is tight. I will order more other colors
Essentially it is a hair tie and a twilly (silk tie in this instance it is polyester tie). The tie need good ironing. The hair tie os nice and those pearls give a nice touch to it. Overall, I am quite happy with the purchase. Delivery took about 10 days to Canada. Didn’t communicate with the store
I luv this an highly recommend it to my friends and family and I thank you
I love the hair item is the same as the photo arrived well packaged, I recommend it and very attentive the store.
It’s incredible! Fast shipping and absolutely gorgeous!
Beautiful hair bows! The quality is excellent and they are so cute and so beautiful! The shipping times were great! Thank you
Beautiful and nice. A little smaller than I imagine but is beautiful accesorie I liked . Arrived earlier than expected. I recommend this store. Thanks
The tape is simply tied around the gum, if desired, it is easy to unleash. The color of the picture on the tape in the daylight is bluish, but the photo still looks black, interesting
Just as pictured