We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Order placed on 22/06 shipped 23/06, parcel picked up from the Post office 19/07 in Bucharest Romania. Fits perfectly the description and they are very nice. Extremely happy with the purchase. It actually looks better in reality and the stone is light blue, as in the photo. I love it.
Beautiful. Exactly as the pic.
The article corresponds to the description Seller responds very quickly to our messages. Delivery problem and he always responded to the extent of his abilities to be able to help... I recommend the store
Very cool is nice perfectly I could take the step without spending a lot
I did not communicate with the store, washed my hands with him and put it in a cleaner for jewelry-it did not tear off. I bought it on a joke, compare with the original of Pandora
Just like the description I loved discreet and beautiful. I expected it on August 25th came August 01 excellent. I will buy more from this store no doubt
Bright wide nice! I hope you don't blow fast because I like you very much
The ring is beautiful, I bought measure 9 and it comes slightly smaller. The design and color is beautiful.
Bonito.
The ring is beautiful. done neatly. it costs a sample of 925. I'm happy with the purchase. I recommend. *****
Very nice, white you can shine them very well, central blue not so much, but they're well done
Very beautiful. They Came Fast and in good condițions. Thank you for the gift.
Very cute and good to wear kupiłam again for mom
Everything ok. We hope it doesn't get dark and you don't drop any bright ones.
Excellent quality and finishes. Same as the photographs
Very I like ham delivery Size fits workmanship perfect
Beautiful ring
Such as the photo, perfect and Precious