We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Product nice but motor relatively weak. It works only בהטענת USB. It makes trill like video, but need to spray material to שיחזיק. The price is suitable for the quality of the product. Don't pass.
It came before the mentioned time, the hair looks amazing.
Good customer service
Great, recommend
Easy to work with that curler ..very satisfied
Best thing ever!!!!Wow!I love it!Now to make hair style will be very easy and quick!Love love love it!!! The store is friendly.My package wasn’t delivered on time and seller was helpful,he was going to figure out where was it,but I received it on the next day.So don’t hesitate to contact the seller before any decision.For sure 5+ stars for this hair culer.It is what I was looking for!!!))) My hair is very straight and heavy so this device is amazing and easy making curls!)Great for the price as well!
Loved, product arrived very quickly and does its effect, snails beautiful Best Buy ever… Advise
Gorgeous really works fine
Perfect delivery
As in the description, it arrived within the deadline to my country, I haven't tried it yet to see if it works when I do, I'll add comments. Thanks
It works very well and I get there fast.
It took me 20 days to arrive when I had to be in 10days! Ondula well but the battery doesn't come for all the hair a roll! Ke give you half i got it ke recharge the battery again.
It came super fast, in very good condition. It worked perfect. Muuuuy recommended
No doubt one of the best shopping, the product fulfills 100% its function, I loved it, leaves wonderful curls, shipping according to said I recommend it 100%, didn't need to communicate with
arrived today, first used i been satisfied.
Great product