Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is beautiful, corresponds to the description. nice color. 100% cotton.
The dress is sooo cool! Embroidery is charming, the fabric is excellent, for a hot summer for 122 size is too big (6,5 years), but not critical-enough for another season. Thank you very much store
Elegant quality, flat seams, that is important for me. Easy to dress the summer the most. Definitely take
Perfect dress for garden and the summer)) a little too big a, took for growth
Very nice dress, excellent fabric, exactly as the picture from the store, fast delivery in Pyaterochka. Order is different. The 3 years size 3t
. Choose the size of 5 years for girls 3,5 years just come
Ordered the dimensional grid-fit skinny girl 95 cm, not for growth. Cotton. Came very quickly.
With chamomile dress Super 100% cotton
Lovely dress, material is good quality. Perfect for summer. Quick delivery to Canada - about 2 weeks. Very satisfied with my purchase, will buy again. Grateful to the store
it's actually good quality for the price. once ironed it will be more flowy. something you'd pay twice or more for from Next stores in the UK. would definitely buy again from them.
Shipping free real soon grew. One summer in seems too cool, if is high, gauze cotton feeling's cotton//Poly at REA. And embroidery is so pretty. Embroidery so studded booties children expensively arm modern day ㅋ ㅋ ㅋ Ma one language to and can run for feeling cotton personally is satisfied with the working day armpit part some lot cursor sew women and dont think it wil ^^
Excellent dress, beautiful material. There are buttons behind
Beautiful dress! As in the photo. Quickly delivered
The dress is just a bomb completely consistent with the description))) very good quality 100% cotton, the size grid corresponds) I will still order from this store, and I recommend it to all.
Dress very cool Real HB incomparable made everything with labels recommend it came very quickly
Dress as in the picture, good quality: the seams are even, the fabric is in this coloring & Models-natural, very pleasant, resembles dense cotton-diagonal, but not too too. At a height of 94 cm/15,5 kg the dress sat well, by the summer it will be just, the length of a little below the knee. Comfortable armhole sleeves.
The fabric is similar to viscose. The color is beautiful, bright. Sewn neatly. I took it with a margin. There is a size in size. Very fast delivery. In Tatarstan in less than 2 weeks.
I bought from the same store! In the process already the order changed the size of one dress-the seller replied immediately and sent what was needed. Thank you seller! I recommend this seller. The dress is light, sewing quality, the size table is the same