Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks nice.
Excessive products at very good price. It comes well packaged to protect it from bumps. Very happy with the purchase. Thank you.
got this item. thank you
The parcel arrived in Ukraine in 2 weeks. It's OK. I'll glue it.
Extra and buy with a very good price
I recommend this store because the package is very well packaged I received everything intact and the delivery was fast in addition to the polystyrene package was very well glued nickel
I haven't put them on yet but they look good
All perfect, very well packed, I recommend this store
I am very satisfied with this purchase as you have three crystals for the screen and for the camera, it has been perfectly adjusted to my phone and seems firm and touch-resistant As for shipping has been faster than I thought in less than a week he arrived in Spain. Thank you very much I would buy it again.
As I have asked, I arrive before the date what I thought was phenomenal. Thanks.
Finally came in so I could protect my cell screen the accuracy of the product is good
Very good!
Everything is fine. All approached. took on the phone 11s. Recommend!
As described, it came in time for lack of proof
Thank you very much Super fast delivery, I did not expect to receive them today.
The tempered glass as the description, good quality, no bubbles, fast shipping, thank you very much.
Excellent product, I got the 6 pieces with no problems, shipping was combined so I got some covers and you're in the same package, arrived in less than two weeks to Mexico, 100% recommended would buy again without hesitation.
Everything came intact and safe, but you do not have to use it, refused to buy this model of phone delivery sdecom, 25 days, customs is just a brake of fault,.
Excellent, it came very fast and everything comes intact
Send goods within 4 days. Reached the Vladimir for 18 days (AliExpress Saver Shipping, Russia). It was packed in the bag and foam box. Glass all integers, fit the description.