Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool blush, came in a cute package, pigmentation is good, ordered 03 shade;)
Small neat blush, smell nice very much. Not pale, Soviet
It smells good, is well pigmented and has an infensive color.
good blush
Super, arrived quickly, before the appointed time, smells very nice, pigmentation well, very good, the blush made me very happy!! All advice!
Cute packaging, good pigmentation and growing. Has a very pleasant smell, I advise
A magnificent thing to the touch is velvet and smells like baby cream. The color is really pink, pigmentation is surprisingly good, the same about durability! I advise you to be more reasonable with the choice of color, because it is really the way you see it in the picture.
Blush is not bad, pigmentation seems good, color too. I have not used it yet, so I evaluate it purely.
Very cute blush, tasty smell, although I thought it would be bigger, it surprised a little that one stick was packed as it should, and the other was just a little dirty.
Very nice and subtle for the cheek, pigmented more than you can see in the photo. Very nice.
Very cool powder. I advise everyone. It still smells good.♡♡♡
Excellent blush, very saturated, but I use them as shadows. For me, the most important thing is that they easily open, and when you do not fear that you will drop and break them. The bills are well packed, the only negative parcel went for a very long time, but I think it's because of the big increase in orders for the new year. With the store did not communicate)
The color and texture are perfect. Very pigmented. The smell is pleasant. Just what I wanted. Thank you store!
Cool blush. Very strongly pigmented. Need barely touch
Beautiful. 5 ++. I really liked this product, because it is quality and delivery is good. Upload a picture or write a review from 100 characters to get 3 coins. Well, let's see))).
Came the parcel somewhere in a month, the color is beautiful, but on the face has not yet applied
Blush really liked!! The packing is good, it came not crumpled, inside the box itself is packed in a film. I really liked the peach on the blush!!
Very pigmented, blends nicely on skin. I haven’t tried it on foundation but i’m assuming it’ll blend good as well.
It went for a long time (perhaps because of the holidays), two months. But the result is happy! Blush soft and pleasant, look natural, but not as bright as in the picture (on the last photo of the blush there is only on the right cheek and nose)