Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description, the quality is normal, the visor is slightly elongated.
Pietiekosi gars nadzins. Loti Erta. Der gan tenisam,gan tapat ikdiena. Paldies. Kvalitate profit iesaku.
A normal cap, sewing good only it is not dense as in the picture, the fabric is double behind is adjustable on an elastic band.
Arrived in perfect condition, well packed. Recommend.
Goods Received thank you very much!!
Description corresponds. The village is excellent. Plaschevka is light. For fishing, what you need.
Arrived well packed super fast shipping 5 stars
Delivery 28 days. Corresponds to the description, the cap is super. Minus just crumpled. I recommend to buy. Thank you
order arrived quickly recommend store shipping very fast am satisfied with the product good quality
Came crumpled, just over a month waiting
The cap is light, thin, the visor is slightly longer than mine. The order is satisfied.
Here comes the crumpled, the store could seal in the navel. And so I'll start to wear it as it will.
Exact description,. A normal cap can even be said very much, compared with the other one that ordered a little earlier the price is 4 times higher and the quality is terrible. this cap I'm happy with. Thank you very much to the store. I recommend 100%.
Slightly disappointed, it's not a mesh, but a solid fabric with a pattern of mesh. We need to watch the description more carefully, my fault. The cap is not in the heat.
Delivery to Moscow 1 month. The cap is good only for 200 rubles. The visor is large, and the hat itself is short. Who wants a footnote quality, and delivery in one month, I recommend. Thank you to the store, put an inflatable ball in the cap, but it came mint. I hope to smooth on the head. Anyway, thanks to our Chinese brothers!
Cap nothing for the summer will go, light and breathable visor long face well protected! Question, the other combined two in one parcel with another cap and all the second is not, or our worked or those X. Z. I actually wrote to the store I do not know what will end, about our mail your silence. Do not let it be a gift no words.
I have recived my order on time quickly. its very good quality product. I really love Ali Express such great and very special plate form for onlone shoping. Also Special Thanks for Seller.
Cool cap. It came quickly to the Post Office. I recommend the store and the goods.
Everything is good, the order is received for 2.5 weeks Saratov region
Right to measure.