We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good necklace
Very beautiful necklace, ordered at the end of July and came on August 11 to Belarus.
I really like this suspension, it's just a miracle Insts: 0tmsts0 if Cho)
Satisfied with the order, all as in the description, the length is adjustable In the Voronezh region Came in 30 days
The product came less than a month, pretty purchase, looks very beautiful, I highly recommend)
Beautiful gentle and quite inexpensive to complement the image
Beautiful, gentle, I hope to last a layer of spraying for longer)
Very good necklace! Adjustment-class, even on my fast neck came up))
Very nice thing, but when I just got out of the package, the choker was a little sticky and terribly groin of acrylic paint. I threw it out on the balcony, and after about an hour the smell left completely
All as in the picture. It looks very nice, gentle. Just lovely
It looks a little sloppy near, expected that the pendant will be a little more. Thank you.
Quality, beautiful, elegant, wife liked
Cool kit, can be worn separately each chain. Without marriage, she came to Moscow for 3 weeks.
Very nice pendant! I like it, thanks a lot <3
Thank you very much to the store for the fast delivery to Moscow. Very beautiful necklace girls advise 100 times more beautiful than in the photo live.
Very beautiful cute and simple but late Delivery mostly I am happy with the order
Very nice and neat. I like. The parcel was sent to day, when ordered. Waiting for one month
Very beautiful necklace, from transportation a little not even, but after time will be normal)
standard time of delivery, it is cute. The necklace with tiny pearls has 41cm, the one with a single pearl has 50,5 cm and the one with the butterfly has 43,5cm.
Extremely beautiful... but I know the pearls will slip over time.