Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Cool thing. Batteries are not included, you need three tablets
Malyunki chitki, 10 diskhalk. dietina is pre-war. potribno 3 round batteries.
Small, but it does its function comes without batteries. Nice images.
Very beautiful, small and practical my daughter likes me. Use 3 batteries of watch.
The toy came quickly, the child liked it, ordered a lantern and 10 jambs. Shines well, you can use as a flashlight, the only thing that, I thought it would be a little more in size, but it's not scary. And there are no batteries in the kit, which is also not a tragedy. with the store did not communicate, I recommend it.
The flashlight has good shine, you can still use it with low light, happy children, it serves to stimulate them to imagine and create stories, the store Fast shipping the product, batteries are obtained separately.
The flashlight is small. I thought it would be a little bigger. but still cool. The child is glad. the pictures are visible well. the last 2 on the ceiling. Cool One
It's fine. Thank you.
Cool flashlight, very good shining. In the kit there are numbers, and fruits, and vegetables, and animals, etc. Photos are made in daylight. Bought for 179,47
Good product, small but for kids it's OK, light quite, recommended
Came quickly, works, discs with pictures: insects, heroes of comeks, athletes, food, numbers, animals of cartoons, police work, dinosaurs, fruits and vegetables.
More petty than expected, when buy battery try
Great!
Fascinating!!! My daughter happy. Plastic without odor, it comes with several pictures. Need 3 batteries
Excellent toy projector for children)) works. Came without batteries. Bought 3 pieces LR44 size. Many different attachments. Like It
Projector-flashlight will develop imagination and please the child with a variety of games. Insert the slides, turn on the product and look at the bright pictures. With the help of the projector, you can draw and use it as a flashlight. In the set of 3 discs with slides. Made of high quality ABS environmentally friendly non-toxic material, and smooth edges will not hurt small children's hands. To adjust the sharpness of the lens, it is recommended to use a dark room with a projection distance of 50-150 cm to create clear and accurate images.
Looks good for that price. I really recomand for small childs. 1 month delivery to România.
Everything came whole, without batteries, inserted, everything works, children are happy
I am satisfied with your order. Very fast delivery. Quality rather average, but all works. For this price is well.
Excellent Toy, the child is happy and very fond of playing with her. I ordered more liners separately. Price and quality is fully consistent. The pictures are clear and bright. Only batteries are not standard, but I quickly found them in the store.