We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It's whole. Unicorns, flowers and beads are most wooden. On an elastic band, bright beautiful daughter is delighted. Thanks, recommend
Good wooden beads, rope like dense. Two-year old just in size and boom and bracelet
The article is as described. The perfect size for a 6 year old girl, being elastic is easy to put and remove
Lovely, lying, in size on small. For 2 and 4 years came up) butterfly pattern on one side
Excellent wooden beads, the seal is even, the elastic is well stretched
Beautiful baby decoration. Of course not round details are sharp, nevertheless everything is wonderful! Delivery long! Thank you store team!
Fast delivery to Canada. Quebec My daughter is happy Good quality for price Thank you to my Chinese friends
It is accurate and comes with very good presence in your bag
Excellent, very cute, the same as the picture, it is beautiful
Very nice sets, my daughter is delighted with them. Light, wooden. Previously bought on ozone 3 times more expensive.
Cool beads and bracelet K, the baby liked it.
Good product, my little girl loved it. No need to talk to the store, well-packed wine.
Nice set for my little girl, well packed in chiffon bag. Thank you
Received in 2 weeks. Looks good... it's to offer so I'll look later.
Fast delivery. My daughter loves them. Elastic necklaces and bracelets perfect for a little girl
Thank you very much very beautiful daughters delighted.
Thank you to the store, fast delivery and bags as a gift, in families came for 1 month, everything corresponds to the description, packed well,, I recommend
Beautiful delicate decoration. Quality is good. Fast shipping. I advise the store.
Super. Very beautiful set. Fast shipment.
waoow very beautiful and neat, bright and made well....my girls are happy...10 days to France