Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like it ! Though its a little darker than the picture i ordered the light pink . Still nice and quality is ok . Thanks a lot ! Will order more
They're perfect for what I take care of them. I really liked them. :)
They are great. There are 99, But you come out of color, 2 sachets.
Is my second order and foremost get super good. Arrived in 3 weeks to Mexico.
awesome I love it great quality just like in the pictures arrived fast and the store is very polite, love that great product worth buying it I recomend fora bolsonaro
The color is very cute, the quality is not high But for price seems it is OK. A economical choice and good
Very good. A little less than 100 pieces in the package but it will. Fast delivery. Thank you.
The bags are of excellent quality the beautiful colors. I would reorder them.
really good. fast shipping thank you store. 4th time buying
Complies with the description. Arrived more than 1 month 1/2 before the date. Just perfect. Thank you very much.
They came in good time, that's the third time I ask. Satisfied
Because you order be very careful to walk above the ribbon because the bags are smaller therefore otherwise everything is compliant I recommend
I arrive fast good sachets I recommend you serve me for what I was looking for for joyeria
I ordered my bags the wrong size and they were really small but still accurate as the description describes. Its the perfect bag to hold something small like coins or rings.
Perfect size for jewelry. The shear material accompanying my jewelry. Nice neat sewing. The ribbon pull cord is easy to close and is tied on both ends. The perfect length to tie bow if desired. Arrived Nicely packaged shipping was fast. Highly recommend. 5 stars!
Excellent store and excellent quality items …. thank you very much
Beautifully made organza pouches. Ribbons are of good quality too Have purchased from this company before and shipping has always been fast, packaging secure, and excellent. This is a 5* highly recommended company to purchase from and you won't be disappointed if you decide to order
I arrive sooner than expected, very good quality bags meet my expectations.
They're beautiful, two bags came with 50 bags inside. I ordered assorted colors. I was fascinated. 100% recommended, shipping was very fast.
That's exactly what I asked for. Fast delivery to Peru in less than a month. I got 97 units, one of them failed.