We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Duge shvidka delivery (to the night for 17 dnev)
Very nice and good material
Got here a month early. Good quality, it’s kinda bigger than I expected
Looks just like picture. Didn’t expect it to be small tho but it’s still nice !
CUTESTS NECKLACE EVER<3THE PACKAGE CAME SOONER THAN EXPECTED AND QUALITY IS I'm abt to wear this everyday its so cute
Shipping took sooooooo long but not that big of a deal. So cute and comes with the Vivienne tag<3 I’ll come back in a month and let y’all know if it’s tarnished
So pretty and such good quality. Chain is good quality and very sturdy.
My favorite pendant now it ooooooo similar to the original there even have a small pendant with a зади with the inscription of the brand Vivienne Westwood
cute! a little smaller than i thought but it’s still cute. shipped very fast, i got it in like three weeks
Pendant lovely, very high quality!! Not very long chain (pictured Max length)
cuteee had vivi tag and everything but the red was a bit brighter than i expected not enough for me to deduct a star tho :))
Nothing wrong with this necklace at all I’m so happy I bought this it’s so pretty and I get many compliments on it <3
very very cute. pretty accurate looking. pretty sturdy :D accurate shipping date (it actually came a bit earlier than expected) 10/10 would recommend don't even think ab it just buy it
The chain gave party city so I took the charm off and put it on a different chain and it looked amazing nothing is wrong with it the chain is just a very fake silver
Amazing quality for the price, totally worth it. It's super shiny and pretty! and yes, it's branded
I love it! It’s a bit small but I’m okay with it since I’m petite, just lyk
The saying is bigger than I expected, but it's beautiful, it looks good quality
Simply wonderful OK?! I loved every detail and recommend muitooo‼‼‼‼
Very nice and great quality! Even has Vivienne Westwood tag. Definitely recommend.
Chain is chunkier than I expected but kind of fits the aesthetic. The charm will fall off the chain on one end so just be cautious when you unhook it. The charm does not have a back to it. Other than that it’s cute! Arrived rather fast too!