Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful hairpin!! Order came earlier, everything was tracked
Super hairpin, recommend shop and salesman,Bargain złapana thanks group AliExpress Tanioszki
Well, oooochen beautiful clip) and holds firmly, but a lot of hair certainly does not hold.
Excellent hair clip, I order for the second time.
Poop two spineczka Very nice Featured coloring Product compatible with photo AND description Recommend buying. Kupilam thanks group AliExpress tanioSZKI on Facebook.
Recommend. Kupione thanks group AliExpress Tanioszki
The delivery was so fast (literally after 3 weeks) that I decided to write a review. Hairpins are not big, just what I wanted. The goods came without damage. The clip is moderately elastic, the hairpin is made quite qualitatively.
The hairpin is big enough, the hair holds well. Went oooochen for a long time, more than two months.
Beautiful! My camera changed the colour. It is more milky like on the store's photo. I recommend.
SOO CUTE! took a well to get here but it’s worth it tbh
It seems not flimsy and glitters. Especially beautiful in the flash light. In the daytime, I think, too, will be good.
That's a gorgeous clip! Delivery to Moscow 2 weeks, very quickly, did not have time to order, as already delivered! A beautiful clip, holds the hair perfectly, beautiful, the price is generally Super! Shop wonderful and store recommend! The quality is excellent, already wore a few days, the hair does not pull, keeps perfectly, and the design is very gentle. In general, I will order more than once. Thank you
Beautiful hairpin, keeps well
Cool crab, small, but: -Strong (durable), -Qualitatively made; -Oooochen pleasant tactile (in the feel of not blunt plastic, but as with the addition of something rubber, at the expense of this probably and keeps Superski my long, hair hair To buy recommend 1000%
Good barrettes. My wife really liked it. Delivery of course is long enough-almost 2 months. Track was tracked only in China. We cost much more. It is made of fairly high-quality plastic, bright coloring. Recommend!
Already I lock not in the floor once, Duje yakisna hairpin
Small, comfortable crab! Beautiful, from dense plastic! Finally, the hair does not cling! Before that there was metal, constantly clinging and pulling! This one is very light and comfortable! Keeps good! I wear it at home to fix the cones. I plan to order others from this store.
Very long delivery, the order of the goods could not be possible, had to open a dispute for another reason. I needed within 6 days to return the order and then I would They returned the money, but I did not receive the goods. As a result, the order was put in the mailbox, which is very happy, the dispute is closed. Hairpin is beautiful, executed qualitatively.
Nice crab. Recommend! Took for $0.57. Shipping fast. Two different crabs came together.
It is cuter than I thought, and perfectly as in the picture. I like it.