Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful. all came in a velvet pouch + the store put a gift bracelet on his hand and a napkin to wipe the product.
Product conforms to the description. It arrived in a well-closed packaging and in a black pouch, with a gift and a cloth (cloth) to clean. It's been 4 days since I wear the chain and everything is fine because I'm highly allergic if it's not money. And it's too cute on the foot. Delivery is fast, it took 11 days. So I recommend!
The bracelet is packed thoroughly and very pretty, thanks to the store. There was a gift. On the leg looks beautiful.
Very pretty, now to check it doesn't get dark.
Everything according to the description. It takes a little while to get there.
Wonderful bracelet, wybita sample, very warmly thank you stores for gifts. Shipment dotarła very quickly to Poland, packaged very well. Recommend.
Cute bracelet, pay attention to compliment and packing 10 of 10
Spectacular gorgeous elegant I love it, and a detail from the store! Thank you!
Thank you very much! I am very pleasantly surprised by the quality of the workmanship. Not to mention I wasn't prepared for the gifts Thank you very much.
The bracelet looks great, everything is neat and qualitatively assembled. About the silver of course there are doubts... but for such a price there is nothing to complain about) special thanks for the chic packaging of the goods! It can be seen that the store is interested in buyers and store ratings. Prosperity to you!))
The bracelet is very beautiful. But very small size. He's small to me.
The bracelet is excellent, the store put a bracelet and a napkin and a flower as a gift! So I will order more
Fast shipping. Order 12.05, arrived in 01.06. Very beautiful. Looks like silver. Sample (we all know, that's not worth Trust). Going with him swim if darken and would not be lazy, will add. Gift bracelet is also very much. Thank you very much.
Shipping very fast. Pleasantly surprised with the presentation of shipping and the detail that came with the anklet. Of 10.
Well packed, it's fast, was in the bag + Gift on hand and flower. Very nice, thank you very much! More cloth that would wipe, very, very nice! Thank you!!!
Prompt delivery , great quality. Thank you selker for my pouch , cleaning cloth and present . I like the pink little rose too . Thank you so much
Very happy with my ankle bracelet, thank you to the store for making me a nice little gift it is very appreciate all was put in a nice small pouch, the delivery was very fast, I recommend this seller to 100%
Very good, fast post, high quality, and I received a gift, very good and reliable.
Very beautiful bracelet. Overflows when worn. packed in a velvet pouch. The store sent a gift to another bracelet. I recommend the seller. Delivery is very fast 2 weeks
I arrive before the date.. Very fast. It's beautiful.. I'll see the quality now.. The store was always in contact very concerned. And happy because he sent ME a little present.. Thank you seller