Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Attributing to see a nicer.
Very good and its image is clear but it has a heat grill if it is long
Good packing. Immediately installed the application, included Wi-Fi and an image appeared. Free hand pull the tip of the ear up and back (to align the hearing pass) and you can view everything carefully, right up to the eardrum (visible on the ear)))) You can easily remove sulphur, sulfur plugs. The thing is necessary and useful, especially those who are familiar with sulfur plugs. All good (at a good price).
Excellent Product, arrived well and works well. I'm very happy, thx. It's works well
Normal delivery, packing bag and box of goods (suddenly someone important). Works as expected, example to remove the nozzle in the picture
Fast shipping. All clearly works. Sorry for the photo. :))) The picture quality is quite decent. Pair fast. Application working correctly. Thanks to the store. A great product.
Same as the photo, easy to connect to the tablet or cellular, the quality of the image is very good, looks much best that a vet otoscope. Get much earlier than expected, well that happy
Product arrived well packaged. Very well made and I recommend the product and the store.
Product as described, very easy to set up, app simple, with possibility to all and recording video to share.
I have another model like only was more expensive nothing changes with the cheaper and more expensive only fashion and more beautiful more nothing
To use it is necessary to download the application, there everything is informative. At delivery, of course, the packaging was crushed, but everything is intact inside.
My order has arrived but I haven't used it yet.
Excellent quality and craftsmanship! I’m am very happy with my purchase! Highly recommend this store!
Excellent Product, good image and easy to handle!
Recent acid product most satisfying. Screen too well come out and very useful. Beyond this. Ear cleaning well 've just days shipping, corsage, 14th took four key
Excellent product has had excellent operation
Very excellent but the plastic may fall inside the channel should be careful and we hope it will be the highest accuracy in shooting 4k
Oh so good. Shipping is also very fast and performance reverse back in at all. So it works well.!!! Goodyear Goodyear 쵝 Oh!!!
Price may be different for shipping a week? Degree took to dish out ㅎ ㅎ price snapping up for camera phone quality is quite good! Handmade China speed to L Beijing grub but more neat to prevent it looks like!! As enclosed the box for disposable disinfection cotton swab Bote charging Jack or better