Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much for the good work I am happy with your company. Bag Super zipper works fine
It meets product description, if there was a little bigger one I would buy it
There is a smell, and so everything is fine. The bank got in well.
Excellent handbag, everything is perfectly fit. Already took advantage of the journey, it was convenient.
The goods came within a month, combined with other orders. The quality is good, the lines are even. Lightning quality. Description matches. I did not communicate with the store.
Perfect! Came pretty quickly!
The picture matches. Its functions are performed. I would like more closed offices, TC of pockets just falls out and my Powerbank is much smaller than the width of the bag, so it is rolled from side to side. Well, it's more of a picky thing. It came whole in the national package, relatively quickly.
In the complete set the filling did not go. For such a price, everything is OK, you can close your eyes on the curves seams, in principle, everything is OK. Included was a strap on the hand
Excellent Product, good material quality, very light and easy to carry
The bag is super, for the launcher came perfectly, and with you on the road to order. On the quality of harassment there is no
a nice traveling organizer. it arrived in S. Korea in 2 weeks.
It came, with the appearance of all the norms, except for the strap.
I have already bought this product before and nothing to say, excellent product
Personal is the following the product is very good can buy without Fear received here in Brazil in my home in 11 days top store not communicated with it will buy two more bag this good size suitable measures 18x12x4,5cm see photos
Conform to the description, beautiful finishes .. I recommend.
The bag received, corresponds to the description, I hope everything fits, thanks to the store
Good product, recommend the trouble is that came a bit disjointed
Wonderful!!! Received in 11 days without problems. Have bought to save a power bank which measures 15x8x2. Fits perfectly with your cable and plenty enough spaciousness. As stalls to try 've gotten also a phone and fit. After I have taken out the mobile and together to power bank have gotten a external hard drive 7,5x11x1,5 and a Charger mobile and also fits. Surely if you do something tetris entering a lot of items according to requirements, and close perfectly, because the space by side not be too rigid and overrun the slimline case by the core parts. By 4,44 euros seems a very very good furniture product. Creo that stuff from 17x10x4 can enter without problems.
In the city of Perm it quickly. 19.04 order, arrived in 5.05. A great organizer.
The parcel received on time, all the people, the quality is normal for such a price! Thank you store!! I recommend the store to buy!