We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Super cute, just like the photo, I hope it's good material
All as in the photo, delivery fast
Very beautiful and SILVER genuine. Perfect
Satisfied with the deliver fast, well packed, but it's not. Most likely after the sock oblezet. But for the price goods for output Super! Recommend!
Very cute charm, quality good, shiny! Hope not to be
Corresponds quite to the photo, a see time if the color change
Really cute I love koalas Conform to the description
It's so sweet.
Super charm, arrived very quickly because delivery time last for only 2,5 week. Detail made, on the bottom is symbol S925. Not responsive to magnet, with time to find whether will change color. Recommend salesman, now waiting for other charmsy which zamówiłam.
It comes very well, so far I 've put it in water 4-5 times and it's still the same. If it gets bad, I'll comment. Yes, the argola is a little big and “flies on the bracelet
Very nice look Kotki are cute Is sample 925
It's nice, but it's not charm, it's said (bring an arito)
Beautiful, same as the photo
The package arrived very fast and the shipment was tracked at all times. It's a beautiful pendant that for some reason does not bring a chaem RAM however I want it to give away and I hope my mom will use it as I said or as charm as she wishes thank you very much to the store for such an excellent jewel, I will definitely ask for more again.
I loved the product the details are perfect yet I don't know if they are 925 silver but they are marked with that number
Bello, arrived in 20 days in Chile. Very confortable
Perfect bead. High Quality. Sterling silver. Highly recommend store
Beautiful I love it, just like the picture.