Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Same as the picture. Thanks for the present. Good quality and firm brooch.
Labai graži apyrankė, lanksti, outlet užsisega. Turėjau kietesnę, todėl paėmiau ilgesnę, bet ši lankstesnė, galėjau IMT IR trumpesnę Savo siauram riešui.
This is my second order and the second review. The first time I ordered the size which turned out to be small. This time it is just perfect for my wrist (see photo). I am very satisfied with the product and the store and the delivery. Ordered July 27 and it arrived Aug11 (two weeks in total). Thank you very much for good product. Definitely a reliable and recommended store. :):) Will order more:) Wishing you prosperity!
The order came faster than the appointed time, everything is well packed. I do not know how about silver it is not, but it will be visible in the sock. So far, everything suits me
Как в описании like in the picture Really beautiful Invited 4 bracelets, accept cloth one gift bag and red one as a gift for all
I ordered two bracelets. Both came in accordance, glitters better than the original silver. Very happy to buy!! Thank you store.
Very tight unfastened, I hope it will pass. Wide in diameter-stoppers barely climbed. In the rest all as in the photo. But mom liked everything and this is the main thing.
I'm 17cm and I ordered 20cm I stay big, but it looks good quality. The trancadero is not of the same quality of the bracelet
Very nice bracelet it seems real silver. fast delivery thanks store ☺️☺️☺️ i will update my comment if it is not really silver
Beautiful presentation I like very much the product took 12 days to reach my home the beautiful and very flexible bracelet comes with the certificate I highly recommend
Very quickly came the order, 3 weeks exactly to Italy. Packing is excellent, certificate, napkin, Pouch Red. But I ordered two bracelets one for 2,43 second 3,62, so there's no difference. Very light metal, different from the original, I will look in the sock, the engraving is. To buy I recommend, but the choice of price is yours.
Sent quickly. thanks to the store. The bracelet really liked, although there is a little uneven. Closer to the lock, the chain does not bend. but it is not critical. The lock is strong. The size matches.
Item equal to description, I chose the smallest measure since my dolls are and I look very good the bracelet, it has the 925 silver brand and it looks all very good
Very nice bracelet, live just as nice as the picture. Zgodneaz description. Rapid delivery. Recommend :)
I got the 16cm length. My doll is 14cm tall and I was almost fair. If you want the bracelet to place beads on it, I recommend you order a bigger one. I asked for it as a gift, hope it fits the person
Linda I just hope it's silver 925 The only thing a part of the bracelet came twisted Poorly crafted
Just like the product description, I 've tried a separate one and it's going well. I don't need to contact the store.
Very bright. It comes with a certificate card. In Chinese!!. We'll see if it doesn't get ugly over time. For me, a big skinhead maybe a number less would have been better. But happy with the purchase.