Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! The quality is excellent and the print is actual, very comfortable in it, I'm happy, thank you very much to the store!
Я в диком восторге!!! Он мягкий и не объемный, как я люблю. Единственный минус- на шарфе есть затяжки и мне кажется, если их аккуратно состричь, то он распустится
The order came in 13 days. I expected another quality and size. It's very narrow. I wanted a wide chic scarf, but I got nothing.
классный шарф ,если сложить пополам самое оно ,выглядит как Burberry , очень мягкий длиной около 2х метров
The amount paid, a low value, I was happy with the product, is big and an adult can use quietly, the colors are bright and not have flaws in fabric, my came with a great quality and shipping and arrival was fast.
Soft and pleasant touch, thin, but warm in it
Good scarves, colors as in the photo, soft, pleasant to the touch, for the autumn-spring season is excellent, for winter is thin. I bought my daughter 11 years old, she really liked scarves, will be fashionable. Delivered quickly, there was a combination of parcels, came even earlier than expected, thank you!
The scarf is soft, moderately warm, light, long. On a warm autumn
Great goods! A little worried because of the price-I was afraid that for such a penny the quality would be appropriate, but risked, downloaded and not mistaken at all. The scarf is very soft and pleasant, for 300R in general a gift! Colors are bright, looks even better than I hoped, almost Barbara) in general it's 10/10, definitely recommend! The most pleasant purchase on Ali for all time))) P.S.: The only thing that should be considered is a scarf. Not a handkerchief. And so the size is appropriate. I think I'll order more in other colors)
Warm scarf. Corresponds to the description. No smell. In life more beautiful than in photos
Pleasant to the touch scarf. The color was brighter than I thought.
I love it since it's not too thick or thin.
The swab was right behind the city.
I love the scarf, it's soft, it's not that long but it's perfect
i really love it it’s suuuuuper soft. i was afraid that being a kid scarf it woul be too short but it’s actually pretty long so 10/10!
Cute
Absolutely love this scarf! Very good quality! Can’t wait to wear it this winter!
Chegou com menos de 20 dias em joão pessoa- PB. Amei o comprimento,cor e o material. Me surpreendeu MUITO. Ele é bem comprido coloquei ao lado da porta para que vocÊs possam ter mais noção.
He arrived quickly in Peru, it is as described by the store, thank you
its the softest i already bought in all my life, really love it! really warm