Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lipsticks are just gorgeous! I ordered 2 pieces, 02 and 03, came whole. In consistency, matte and powder, quite persistent. Apply and grow also easily. They smell of nuts and chocolate. All Super
This is love
Good lipstick, very nice color! Came for a month in Peter
Beautiful, smells like chocolate, but sent the wrong shade
Good lipstick, on the lips is felt perfectly, shade 8.
Normally matte labials dry lips but the texture of these labials are really soft and velvety, apart from that it is very creamy and the color is too cute
Nice lipstick. Went to Moscow for about three weeks. Color as in the picture. I put a little and wash my fingers, so it's easier because it's a little dry, but it's bright enough. In general, it is absorbed well, but it is better to not touch the lips. Thank you to the store, I will order more ^ ^
Lipstick is cool, especially the color, but if you nail the lips of the skin or clothes, then there will be a trace .. In general, I put 8 out of 10
I bought colour 02 here, on the packaging there is a label "BR01". Colour is quite accurate to the description, just a little bit darker. The texture of the formula is quite thick, not very runny. When you apply it is matte, like powdery velvet. On the lips, it is a little bit drying, but this is normal for matte lipsticks. I tried wearing it before and after a meal and it faded a lot after eating, so it is not very long lasting. But it is easy to layer on more lipstick and it blends well. I recommend to use a small amount and blend it. Overall I like this product and would recommend.
Cool lipstick
Товар отправили очень быстро. Помада супер!
very beautiful colour and very accurate! It smells just like chestnut too, so good! Very light weight, I love it! Came in about a month.
Cool One
Sent very quickly, went a long time, but it was worth it. The box is crumpled during transportation, but I store without boxes, so I'm not fundamentally. By the way, the packaging is unrealistically pleasant to the touch and cute, with nuts. The color varies depending on the lighting and amount of lipstick (how you lost it), so keep in mind. I have one Swatch in the light of the mail, there it is more brown, and on the second photo the same swatch in the sun, and then it has a reddish dish dish But the camera still did not completely pass the color. In life it is very beautiful and rich
Colir and yakustststvo obzduvayutyutyt the statement. The goods are like this.