Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
They're super. Order from this store. He sends what he ordered, unlike others.
Mega everything is beautiful. Further recommended
So cute, I love it. Received it in about 2weeks in Kano Nigeria
Excellent loved and get super fast chile
Fast shipping. Good, beautiful set. Headbands are great for such small botinochek, took the infant. But think you can think of something. The quality is good. The color of the picture is different, in life more pink than the dealer.
Very happy with my order arrive not even two weeks thank you
The goods are good, the child was 8 m too small and the bows and pumps
cute
Very beautiful. The quality is good. Fast delivery. Thanks to the store. I recommend!
Lovely I love it better than I expected thanks supplier
All as in the photo, an excellent set)
Looks very nice. Recomment ...............................................
I liked it very much. Matches the photo. Thank you so much to the store. Shipping fast. Advise.
Nice set as in the description. Well packed. Arrived in 17 days to Lithuanian.
Everything corresponds to the description, the quality is pleasant, there is no smell, everything is soft and pleasant, it reached the Rostov region in 2 weeks, I recommend to order
The parcel is delivered quickly, a cute kit, but on one bandage on the inside a very sharp fastening of the bow that scratches, the child will not wear this.
For 250₽ is quite good. There are of course shortcomings, but in general it is not critical.
All right, it looks nice and arrived before the date. There was No need for communication with the store, so fine. The socks are a little big but they look good, they look like cotton although they are fine. Headbands are nice and soft, do not squeeze, they are elastic and look good on my 2 and a half month baby. From behind one of them has a skin rub protection, the other one, no, I hope you don't mind that label. I'm generally happy with the purchase. Thank you salesman. I'll buy back le.
Fast delivery, all as in the description. Very nice set, I advise. The parcel came to POS tomato in five. I advise you to find
Super! Another purchase on Ali pleases, this is the case when in reality is better than in the photo! Very beautiful, gentle, well packed! Color liked more than in the photo! On delivery: it came earlier, on the order of February 20, it came on February 4, it was issued on January 14. Delivery through Latvia, after sending from Latvia was not tracked, SMS came from ukrmail, which is already in the department. The store sent immediately, did not communicate.