Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order reached St. Petersburg in 10 days. Very satisfied, the quality is fine. The seams are even, there is no thread, there is no smell. I recommend to order. I did not communicate with the store. At 42-44, took the size of M. Photo add later
The jacket of excellent quality, to the touch is very pleasant, soft. it came quickly. I ordered the size L.
viskas ok
Thanks to the seller who asks the best price for Women’s Knitted Bee Embroidered Cardigan on the whole platform. Awesome!
Never expecting so good like this,,, material and the embroidery so nice,,, will order more the white one , love it and recommended
Very good jacket, straight very much! Thanks store
Fast shipping. The jacket is well packed, not remember. Good jacket. Threads do not stick out, the seams are even, there is no foreign smell. The size 42-44 fits the size s.
shipping took ~month. seems to be high quality. material is not thin,but elastic.
Товар мне понравился. Рост 158, сидит здорово, не в облипку. Обычный размер мой 42.
The photo corresponds, but the size S is more like L. Rather it is overseas.
Really cool cardigan. On my height 167, weight 57 took size L-was a bit worried it will be big-sat perfectly. Nice fabric, just like in the photo. Seller recommended.
Cardigan liked, delivery of a month to Mo.
Cardigan strongly stretches, synthetics, you can wear, at 46-48 freely
Cool jacket, without threads. More reviews in Insta @ bezruchko_l
Flies are cool. The store first sent not my order. But literally the day after I received the wrong order, I was sent my jacket. So I recommend the seller. Very clientoriented, decent. Recommendations! I'll order more. The jacket is of wonderful quality.
Кардиган стильный, под известный бренд. Качество на высоте, швы все ровные, без запаха. Мягкий, уютный, но не толстый. Порадовало, что рукава не короткие, мой рост 1,76.
I liked everything and quality and delivery lightning and how I sat on me. I-height 160, 93*73*93, took M, although the reviews thought S necessary. I wear almost all m. Excellent, moderately free, sleeves of the right length.
The cardigan was declared as perfect, but alas, the lines are not even, leaving for the fabric and blooming threads. Opened the dispute, returned some money, gave it to the atelier, re-sewed.
This is just a great jacket! I have long such a quality of things with Ali did not buy! Embroidered bees-charming) I always take on a larger size, on my height 171 took L and she sits just great! definitely recommend the store and I want myself another white)
Very good quality. I took it for myself, took my daughter. I came quickly. I recommend to buy.
Arrived very quickly and the same picture am very satisfied
Cardigan I liked, at its 46 size took M, sleeves just, no foreign smells, everything is fine!
Delivered by one parcel. I really liked it, good cardigan, super.
The amazing quality of the jacket at its 46 took L perfectly approached. I reached the parcel for 2 weeks, tracked. I'm very satisfied. I recommend the store.
Good Goods, 1300₽, bigger, my size 44-46 and on me sits freely with a margin)