Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order including days only to received. China in June year departs after shipping situation update without being Today suddenly... Daiso is more cheaper than the sale or what hte.
The store is handsome, quickly sent. It's been two weeks. The brush for checking was a sponge with a microfiber on top. Allows you to drive into difficult places when washing wheels, does not scratch discs.
Sent quickly, the parcel went a month. In fact, a Terry sock stretched on a piece of paralon. Thought the pile would be bigger. As it will be in the case-horseradish knows, so I ordered two at once, in case of quick breakage))) for such money it is not worth waiting. In general, I'm happy, I recommend the store.
Good product, good price, I arrive in 15 days to Mexico, if I recommend
Phase testing equipment, so far all right.
High quality goods!!! Very fast delivery!!! I recommend the store!!!
ok
Excellent brush for delicate washing discs) I recommend to buy
It's all on time, the quality is good at first glance, I'll check the test, I'll add a review later.
Class as in description delivery is not fast but may be it depends on mail so recommend a very good store
works well but handle comes out of sponge. still able to use ok.
Very good quality. i am very satisfied. thank you
As you can see in pictures, I made an order in 2002 and waited for then for 20 years but finally it arrived thank you very much!!!
Accurate description and will do the job!
Ordered from different stores, both items identical, arrived in one package, shipping time longer than expected, but item as described, thank you!
Thank you very much the product is magnificent
Very nice product. The upper part is inside also slightly soft. Am happy with the purchase and recommend this reliable store. The product came before tracking.
Very high quality, ומושקעת .... Maid who have la צפורניים like me (for not to ישברו) Recommend heat
The brush is good. Shipping fast. The label is glued probably on super glue, it is impossible to tear off!