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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
+44 7718 089915
support@picknbuy.co.uk
Cowley Avenue Chertsey Surrey, United Kingdom
The goods are good, but the delivery is bad (((wrap better!!! Both handles came-the spinner is broken. With the store did not communicate
Went for a long time, almost 2 months to the 33th region, although sent quickly. But now everything is coming from China for a long time. I ordered 2 pieces, the colors are bright and different (I liked the children). Made firmly, nothing dangles and randomly does not fly, in rubber caps-metal balls, inertia is good. While I can only write them, I have not yet learned to twist. In general, I liked
Everything came pretty fast. Already training)) pens, even, write and write well
The goods have come. No damage. Corresponds to the description. I liked the children.
Interesting spinner. Very convenient made on AliExpress, all orders are packed in one package.
все норм, одна штука, положили фиолетовую, чернильная, не шариковая
Right on the day limit, but I love everything I get in good shape, I love it
fast shipping thank you so much
Have yet to try it but I’m sure the children will have lots of fun.
Adooreiiii my request arrived on time. "Note" found the pens were a D each color but are all black.. But MSM so my daughter amoooouuuuu perfect purchase.. Recommend
Excellent, like the ad posted Good material Light Easy handle
Great I arrive very fast, looks good quality, heavy, without trying as you write yet
very cool looking
I arrive all in good condition, according to the product The writing is Good and the shipment arrived fast
super
Fast shipping, good spinning pens toys, writes as well. recommended thank you
I cannot be happier with the product! Excellent quality, impact resistant, perfectly balanced and the ink is amazing and can't even say more great things about the pen's tip; Planning to buy more
Very good, balanced, easy to do the trick, arrived in 15 days in Chile
Norms toy, with the function of writing pen)
Excellent product. I got it in time and form. As mentioned in the description. I highly recommend the store. It's missing to prove it but it looks good at the moment