We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It's beautiful! It's actually identical to that of the image the very fine letters the perfect details is a wonder I bought the kettle Charm and some insurance (the others already had them) I certainly can't wait to get another one I asked for.
The stich is very detailed, it comes identical to the image, I arrive in a super short time, and it is very nice, plus the product looks very original, if I strongly recommend it and I will ask for more
Very original product, only arrival time to el Salvador is late but arrives, I recommend you buy the product.
The quality is good, being surprised looks very nice, coming sooner than expected.
Very good charms, everything is well drawn, I will still order
Bead clip for bracelet of Pandora. וכמובן it which is in the shape of Death Star turns it to exercise cool
fast shipping. very detailed, has silver s925 stamp. thank you
Piece exactly like the picture. Arrived very fast!
I arrive in good condition, in marked time I stay well pulcera wing I will still buy more I recommend
Magnificent, I was looking forward to having my Ewok. It's great. Thank you
The order took 3 weeks. Everything is gorgeous. Seller Thank you♥& Middot;
Very nice and equal to the original, it even has the Ale recorder, equal to the original I don't know if it's silver but I'm careful not to wet it or place it with some I have a week with him and it's perfect. I arrive in less than 15 days to Mexico
Cute Stitch, my daughter it loves, for charmsie sample 925 but do this silver find for some time, delivery 3 weeks
I bought it thinking it was a keychain, never notice the description. Anyway, he agreed, he came very quickly. I recommend the store
Very nice and pleasant charm. In Kazakhstan went more than a month.
Arrived very fast, on the top edge you can clearly read “i love you”
Product excellent, with all the writings and received in 10 days
The product is perfect. Very good quality. Very fast delivery (ordered on July 9, arrived on July 21 (Switzerland)). I will make a new order to this store.
Comes highly identified wing photo fits the bracelet I asked for