Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shipment was fast, only in its city the parcel lay a week in the sorting center. Apparently there are not enough cells in the pedestal for issue. The charger itself is good. On a strong current did not charge-in the phone there is no fast charging, but in normal mode it works without problems and strong heating. The store and I recommend it. I take his Chargers not for the first time.
2 months all works checked
OK
The charger works with Pocco phones. Attention! With the phone Xiaomi Mi Max 3 does not work!
At the moment it goes well, voltages measurements, amperes are normal
Delivered super fast in 1 week. Charger works perfectly Tried many other chargers. This one loads really fast
Another buy im satisfied recommend this store fast shipping J.
Charge came quickly. Work on the photo Hot tolerable.
Recieved the product nearly one month before the expected delivery time.Package is as discribed..very satisfied with product & packaging..Recommend the store..
Thank you very much, the goods went about a month,
The order came in 17 days, works both inputs quickly as described by the store, I advise the seller.
To Vladivostok reached 20 days, did not communicate with the store, everything works.
Very good charging. In the photo, black firm qgeem do not take (took not from this store, so for information, because I can not write a review where I bought it). This seller has excellent charging. Testing for about a month.
Original packaging. Arrived super fast. Fast charge protocol works, it blinks for a second when connecting a second device for simultaneous charging.
Very good product, if you recognize me as superfast charge, recommended
The block is good, but charges for a long time compared to the original, in прочем good acquisition
Very good product to buy again because very satisfied with the delivery time and quality
I arrive the product before time and in perfect condition and very good quality, I am very pleased with the purchase
Super, thank you to the store! The phone immediately defined as fast charging, everything is fine! Waited for 2-3 weeks.