Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is well.
Very convenient device for a smartphone in the car. Silicone, the smartphone is fastened perfectly! Seller and recommend!
Everything is fine, but it's not silicone
On the panel, the car will slip, but the phone holds well, made normally. I recommend the store.
Thank you. Delivery 20 days. Let's see how it will be in the car
Sorry i bought it, cheap quality rubber that is almost impossible to assemble. Rubber ends wont go into holes without big fight.
Great mat! Packed in a simple way, but what to break? Looks good. Collected quickly and without problems. I will conduct, so to speak, tests and complement the review. While everyone is happy! Thanks to the store, I recommend to buy.
Padarytas iš standžios gumos. Atrodo neblogai. Telefonai laikosi. OK.
Awesome thing this and wanted to direct a hundred times store thanks iPhone 13 Pro Max inserted easily captures well seven also OK but of course because of difference thickness phone fixation is different but did not loose material good recommend to all who need this kind of design!!!!!!!
As described
tiny lil thing to hold my phone thanks store
Marvel not is flipped the telephone and help me for me purpose. To locate above the board of my car. Does not slide because is slip not hit. Use it very early or late. During the days is not a good idea because it heated too the cellular, for the Exposition direct sun
Product received in good condition. Item is very good and very sticky with dashboard. And holder hold phone tightly. Hope I will enjoy my journey now and on
Received 2 goods in one package in a month to 16 Reg. stand for the smartphone corresponds to the description, the phone keeps well, you can buy.
Excellent thing, but in an upright position the phone outweighs, falls, it is better to put the phone in a horizontal position.
With the store did not communicate, the order came very quickly! From Dad many thanks to the seller!
Thank you very much for the goods!!! Got very quickly, my husband in the car! I did not communicate with the store, there was no need. But the seller is well done, very quickly sent. I recommend, I will order more for gifts!
Good rubber stand, holds a cell phone well. One minus the sticker of molavat but corrected! I recommend the product!!!!
Lovely Mat, holds the phone well, holds tightly enough on the panel, satisfied
Just like the description. Very good product, I totally recommend it!