Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pick N Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://picknbuy.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Packaging came slightly crushed, the goods are all fine
Came the order in 12 days. In appearance, as expected, cute. that's only the USB socket, made very recessed. Home Charging does not fit. You can charge only with a wire in the complex. That's just what it will be if it breaks, I do not know what to do, I will have to file a file with a file.
Great dispenser! Works without complaints. Looks stylish. There are three modes of foam feeding: Green-a small dose of foam, blue-medium (in the photo), white-large. Modes are switched by pressing the button from above. In the dispenser we pour ordinary liquid soap and water 1/3. Very convenient) I will order more for the family)
Charged-everything works, excellent! thanks to the store! Glad baby, do not have to press constantly...!!!
I checked everything, everything works. Charged. It's fine. Stickers as a gift, liked. Thank you. Sending and delivery without delays.
Perfect dispenser! Who else doubts-take it! The box was broken during transportation, but the goods did not suffer. As already mentioned below, there are three dosing modes + can be adjusted for yourself and for soap solution (to whom more, to whom less). And do not need to suffer with batteries.
"Days shipping" really good. Days order and experience days received. Quality is. Highly recommended.
Works fine, we have been using it for a month. Thick foam, adjustment modes. Very convenient.
Magnificent dispenser cool design three levels of soap dosing. And most importantly, it's not on batteries.
The goods came, everything is fine, charged, poured soap diluted with water. Tested everything I liked!) now let's see how much charge is enough)
Shipping great product I like great extreme thanks thanks thanks :)
Class dispenser. I took it for the kitchen, it's very convenient for washing dishes now it's not necessary to take every time washing something to apply to the sponge. Shipping fast. I advise everyone. Foam feed can be choose.
Previously, there was a device from Xiaomi-I hesitated to change batteries plus problems with pouring soap. This one has 3 modes. On the first feelings, a cool thing. The minimum regime is enough to wash your hands, but here, rather, depends on the quality of the soap itself.
Great dispenser. Has 3 foam modes. Volume 350 ml. To get a foam, you need to mix liquid soap with water 1:1. It's loaded. I like it very much, it is in the bathroom, you can also order for a detergent in the kitchen.
The dispenser really liked, looks like quality, I recommend a good foam.
Works. immediately charged. Soap thick divorced 1 to 5. good. I did. You can for a gift. The thing is right.
It came pretty quickly everything works, soap until it poured
Everything is super, came whole, works, on board 3 foam feeding modes. Seller recommend!
Came in 10 days to Moscow, everything was tracked. Poured ordinary liquid soap with water, 1 K3, works properly
It's a super thing, you know, if it's cute, I don't have to go to the lake.